
Client Solutions Professional
1 day ago
We are seeking an experienced and skilled professional to assume the role of Client Solutions Manager. This position involves working closely with clients to understand their business needs and developing strategies to help them achieve their goals.
Key Responsibilities:- Becoming an expert on Amazon solutions and adapting recommendations based on advertiser needs.
- Developing annual brand plans and campaign media plans that align with client objectives.
- Analyzing campaign performance against key metrics to identify, recommend, and implement optimizations to increase efficiency, drive high renewal rate, and meet clients' KPIs.
- Monitoring and communicating campaign progress through regular, in-depth activity reports and insights, using this knowledge as a basis for future campaigns.
- Consulting and educating advertisers with insights and solutions to achieve greater results on Amazon.
- Utilizing strong project management skills to impact process improvements and drive revenue growth.
- Collaborating cross-functionally with sales and other Amazon partners to drive revenue and increase advertiser satisfaction.
- Leveraging our suite of rich data, targeting, and product channels to develop tailored solutions that meet clients' goals.
- Troubleshooting any technical or implementation issues, collaborating with internal teams to develop quick and sound solutions.
- Serving as a source of market intelligence for other areas of the Advertising team (e.g., product development, product marketing, pricing) and assisting in the development of best practices and operational efficiencies.
- Co-leading monthly and quarterly reviews with advertisers.
Requirements:
- Expertise in Amazon solutions and ability to adapt recommendations based on advertiser needs.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment and prioritize multiple tasks.
- Experience working with cross-functional teams and collaborating with external partners.
- Strong project management skills and ability to drive process improvements.
What We Offer:
- A dynamic and supportive work environment.
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