Excellent Customer Experience Specialist

1 week ago

Mangalore, Karnataka, India beBeeCustomerService Full time ₹ 24,00,000 - ₹ 25,00,000

As a Customer Service Representative, you will play a pivotal role in delivering exceptional service to our customers.

 

We are seeking a highly skilled and motivated individual who can effectively handle customer inquiries, resolve issues, and provide solutions that meet their needs.

 

The ideal candidate will possess excellent communication skills, a strong passion for customer satisfaction, and the ability to work in a fast-paced environment.

 

Main Responsibilities:

  • Lead Qualification: Engage with prospective students to generate leads; assess and qualify leads based on their interest and fit for Airblack's courses.
  • Prospective Student Engagement: Establish meaningful relationships with prospective students by offering valuable information on course details, benefits, and career opportunities.
  • Collaboration with Sales Team: Collaborate closely with the Sales Team to ensure seamless transition of qualified leads and smooth conversion into enrolled students.

 

You will be responsible for developing and maintaining a deep understanding of our courses and services, as well as staying up-to-date on industry trends and best practices. If you have a passion for delivering exceptional customer experiences and are committed to providing top-notch service, we encourage you to apply.

 

Benefits:

  • Opportunity to work in a dynamic and growing industry
  • Competitive compensation package
  • Professional development opportunities

 

This is an exciting opportunity to join a talented team of professionals who are dedicated to delivering exceptional customer experiences. If you are a results-driven individual who is passionate about customer satisfaction and has a strong desire to succeed, we encourage you to apply.

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