Remote Technical Support Specialist

1 day ago


Malappuram, Kerala, India beBeeSpecialist Full time ₹ 12,00,000 - ₹ 15,00,000

Job Overview:

We are seeking a skilled and dedicated Remote Technical Support Specialist to provide round-the-clock assistance for desktops, laptops, and peripherals.

Key Responsibilities:

  • Monitor and respond to technical incidents via ticketing system within specified time frames
  • Perform remote troubleshooting and escalate unresolved issues to ensure timely resolution
  • Support users across different time zones to minimize downtime
  • Maintain detailed logs of shift activities and handover reports for continuity

Requirements:

  • Minimum 3 years of experience as a Desktop Support Engineer with expertise in Windows, Mac, or Linux environments
  • Flexibility to work three shifts: Morning, Evening, and Night, including rotational 24/7 support including night shifts, weekends, and public holidays

Technical Skills:

  • Troubleshoot hardware and software issues both onsite and remotely
  • Install, configure, and upgrade operating systems and applications
  • Resolve user tickets related to Windows, Mac, or Linux environments
  • Maintain logs of support requests, resolutions, and system updates
  • Assist in setting up new systems and user accounts


  • Malappuram, Kerala, India beBeeTechnical Full time ₹ 15,00,000 - ₹ 20,00,000

    Job OverviewWe're seeking a skilled professional to join our team as a Technical Support Specialist. In this role, you'll play a key part in delivering exceptional support services to our customers.Key ResponsibilitiesUtilize technical expertise to diagnose and resolve complex issues for internal and external stakeholders.Collaborate with cross-functional...


  • Malappuram, Kerala, India beBeeTechnical Full time ₹ 7 - ₹ 10

    Job Summary:The position of Remote Support Specialist involves delivering high-quality technical support services to clients via remote means.This role entails managing and maintaining video conferencing, audio/visual, and webcasting technologies to ensure seamless operations for global meetings, events, and webcasts. Additionally, it requires providing...


  • Malappuram, Kerala, India beBeeExpert Full time ₹ 45,00,000 - ₹ 80,00,000

    Job TitleWe are seeking a skilled Technical Support Specialist to join our team.This role involves providing technical assistance, resolving issues, and ensuring seamless day-to-day operations. As a key member of our End User Services team, you will be responsible for delivering world-class IT support to our users.You will work independently and as part of a...


  • Malappuram, Kerala, India beBeeSupport Full time ₹ 9,00,000 - ₹ 12,00,000

    Objective:Provide technical support and maintain IT infrastructure for a remote full-time position.Key Responsibilities:Offer help desk support and troubleshoot issuesManage desktop computers and maintain smooth operation of IT systemsProvide technical assistance and resolve problems promptlyRequirements:Technical Support and Troubleshooting skillsExperience...


  • Malappuram, Kerala, India beBeeTechnical Full time ₹ 10,00,000 - ₹ 20,00,000

    Technical Support SpecialistOur organization seeks a diligent and communicative Technical Support Specialist to serve as the frontline representative for consumer products.The successful candidate will be responsible for providing timely and effective solutions to customers with technical issues related to Windows software, hardware, and services.Key...


  • Malappuram, Kerala, India beBeeTechnical Full time ₹ 25,00,000 - ₹ 40,00,000

    Technical Support SpecialistThe Technical Support Specialist plays a vital role in delivering seamless audio-visual support for global meetings, events, and webcasts.This role involves managing and maintaining video conferencing, audio/visual, and webcasting technologies to ensure operations are running smoothly.Providing top-notch support to users and...


  • Malappuram, Kerala, India beBeeSupport Full time ₹ 9,00,000 - ₹ 12,00,000

    Microsoft 365 Technical Support SpecialistThis is a technical support role where you will be responsible for providing Level 2 application support and incident management for Microsoft 365 product applications.


  • Malappuram, Kerala, India beBeeTechnical Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Title: Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team. This role involves providing on-site support and maintenance for our equipment, as well as troubleshooting complex technical issues.This is an excellent opportunity for individuals who enjoy working with technology and have a strong problem-solving...


  • Malappuram, Kerala, India beBeeTechnical Full time ₹ 15,00,000 - ₹ 20,00,000

    Technical Support SpecialistThis is a challenging role that requires strong technical skills and excellent communication skills. As a Technical Support Specialist, you will be responsible for resolving complex technical issues created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the...


  • Malappuram, Kerala, India beBeeSupport Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Title: Technical Support Specialist About the Role:This is a pivotal position that requires an individual to manage and resolve IT issues, provide exceptional customer service, and maintain optimal systems performance. Key Responsibilities:1. Incident Management: The selected candidate will be responsible for logging and resolving IT incidents via...