
Professional Services Delivery Lead
3 days ago
This position oversees the management of project managers and implementation experts to ensure timely, budget-friendly, and customer-satisfying project deployment.
The Director will be responsible for leading a team that achieves results and delivers measurable outcomes for the business and its customers. Key responsibilities include:
- Leading project managers with operational excellence to drive predictability
- Managing portfolio profitability
- Enabling project managers with necessary tools and skills to set scope, timeline, and deliverables
- Ensuring proper resource planning
- Building strong cross-functional and customer relationships
Candidates should have at least 5 years of experience in leading professional services delivery teams in a SaaS environment and managing P&L. Relevant skills and qualifications include:
- Portfolio forecasting and resource allocation
- Strong analytical thinking and system perspective
- Innovative thinking and ability to translate details into a big-picture view
- Ability to adapt to a rapidly changing product and respond strategically to customer needs
- Experience building high-performing teams and technical aptitude with project management tools
A strong understanding of government processes and protocols is a plus.
BenefitsThis role offers a unique opportunity to grow professionally and contribute to the success of the organization. As a Director, you will have the chance to work with a talented team, develop your leadership skills, and make a meaningful impact on the business.
About UsWe are a company dedicated to delivering innovative solutions to our clients. Our team is passionate about making a difference, and we are committed to providing an exceptional customer experience.
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