CRM Strategist

2 days ago

Tiruchi, Tamil Nadu, India beBeeCustomer Full time ₹ 5,00,000 - ₹ 10,00,000

**Customer Relationship Management (CRM) Professional**

We are seeking a detail-oriented CRM professional to join our Business Team. This role involves managing and maintaining accurate customer data in CRM systems, executing targeted CRM campaigns to support sales and marketing initiatives, analyzing customer engagement, conversion rates, and churn to provide actionable insights, collaborating with cross-functional teams to personalize customer journeys, and assisting in automating CRM processes to improve efficiency.

**Key Responsibilities:**

  • Manage and maintain accurate customer data in CRM systems.
  • Execute targeted CRM campaigns to support sales and marketing initiatives.
  • Analyze customer engagement, conversion rates, and churn to provide actionable insights.
  • Collaborate with cross-functional teams to personalize customer journeys.
  • Assist in automating CRM processes to improve efficiency.

**Requirements:**

  • Bachelor's degree in Business, Marketing, or related field.
  • 1–3 years of experience in CRM, marketing, or customer engagement role.
  • Proficiency in CRM platforms and tools like Excel or Google Sheets.
  • Strong analytical, communication, and collaboration skills.

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