Program Manager Lead

As the Director of Program Management, you will lead the successful implementation and delivery of value for transformative end-to-end Agile client engagements.

You will oversee program or portfolio level processes and execution while focusing on continuous improvement and optimizing the productivity of the team.

Manage globally distributed teams to deliver successful software outputs and meaningful business outcomes for clients while influencing change and effectively communicating with all levels of the organization.

• Lead delivery of Agile engagements across different programs according to the product landscape to deliver best in class outcomes for clients
• Ensure program or portfolio success by defining the most suitable method for the engagement delivery
• Guide the team on product engineering and ensure evidence-based continuous improvement of value, flow, and quality-focused on delivering value to end-customers early and often
• Help clients plan, evolve, and formulate a customer-focused digital business transformation strategy; seed, estimate, and facilitate budget planning for value-based DBT engagements
• Track and evaluate the delivery metrics of the product teams within the engagement and drive continuous improvement to improve flow, quality, and value realization
• Partner with clients to achieve their business transformation outcomes by guiding internal leaders and external senior stakeholders on agile methods, engineering transformation, digital strategy, computational design, service design, DPI, innovation frameworks, and other digital business transformation methods and approaches
• Create a positive team environment where autonomy, mastery, and purpose are at the fore by promoting coaching, individual development, and high-performance standards
• Drive a culture of value-based delivery and self-organization, and empowerment that will maximize the value of client business outcomes created by the team
• Contribute to the development of the Agile Project Management Domain and community through training/mentoring others, knowledge sharing, and leveraging of best practices
• Articulate engagement commercial metrics including client outcomes, leakage, burn rate, revenue & margins etc., to support account health and drive account-level planning within the industry vertical
• Lead writing and proposal sales efforts; sell Publicis Sapient value propositionRequired Skills and Qualifications

Experience with a distributed delivery model, leading diverse teams, and collaborating in a multi-cultural environment

IT experience in leading high performing teams in Agile/Scrum/SAFe constructs in consulting environment

Strategic and forward-thinking with a deep understanding of and thought leadership in technology, project-delivery, and one or more industry verticals

Demonstrated experience navigating a large organization, showcasing the ability to influence with storytelling and data

Comfortable presenting to C-level executives as well as senior business and technology leaders

Knowledge of client context and client engagement guidelines including organizational sensitivities to consistently look for new solutions

Demonstrated ability in defining, evolving and executing Agile maturity assessments; deep exposure to various frameworks on engineering/agile maturity frameworks

Knowledge of best practices in design thinking/user-centered design (e.g. user research, hypothesis-driven development, prototyping, and usability testing)

Strong conflict resolution skills

Effective leadership, analytical skills, and negotiation skills

• Gender-Neutral Policy
• 18 paid holidays throughout the year.
• Generous parental leave and new parent transition program
• Flexible work arrangements
• Employee Assistance Programs to help you in wellness and well being

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers.

We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity.