Leading ICT Program Manager

5 days ago

Gurgaon, Haryana, India beBeeTechnical Full time ₹ 1,04,000 - ₹ 1,30,878
ICT Program Director Role Summary

Cradlepoint is seeking a seasoned ICT Program Director to lead complex Professional Services engagements. This individual will drive customer satisfaction, contribute to strategic objectives, and build strong customer relationships across all levels.

Main Responsibilities:
  • Strategic Alignment: Align with the organization's strategy in large and complex business engagements, ensuring program initiatives support overall company goals.
  • Solution Scoping: Scope the customer solution in such engagements and proactively identify potential up-sale opportunities to expand business value.
  • Total Customer Solution: Drive the definition of the total customer solution in collaboration with the assigned solution team, ensuring comprehensive and effective proposals.
  • Program Planning: Take responsibility for overall program planning and meticulously manage all assignments under the specific program.
  • Operational Relationship: Manage the operational relationship with the customer, including overseeing contract execution strategy and mitigating risk exposure.
  • Compliance: Secure compliance to both contractual requirements and internal business case objectives.
Key Qualifications:
  • PMP certification is mandatory.
  • Knowledge of CPPM Methodology (Cradlepoint Program/Project Management Methodology, or equivalent industry standard).
  • Technical expertise of Packet Core is mandatory for the role.
  • Experience managing PACO projects (Packet Core) either locally or globally.
  • Familiarity with Cradlepoint Portfolio (or equivalent comprehensive technology portfolio).
  • Proficiency in Mediation through stakeholder management and communication.
  • Expertise in Project Portfolio Management.
  • Strong capabilities in Program/Project Finance Management.
  • Experience with Business Modeling.
  • Strong Commercial Management skills.
  • Proven ability in Value Creation.
  • Demonstrated skills in Coaching and Mentoring.
  • Proficiency in Consultative Selling.
  • Experience in Program Management CSS (Customer Solution Sales, or similar large-scale program management in a sales context).
  • Strong Financial Acumen.
  • Excellent Market insights.
  • CFR background is preferrable (Customer Facing Role background).

This role offers an excellent opportunity for a skilled ICT Program Director to make a meaningful impact on the organization's growth and success.

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