Help Desk Specialist

4 days ago


Allahabad, Uttar Pradesh, India beBeeItSupport Full time ₹ 18,00,000 - ₹ 25,00,000

Job Title: IT Support Professional

Location: Noida Extension

Experience: 1–3 Years

Employment Type: Full-Time

Job Responsibilities:

  • Install, configure and maintain computer hardware, operating systems and applications.
  • Troubleshoot system and network issues, diagnosing and resolving hardware/software faults.
  • Provide technical support for desktops, laptops, printers and other IT equipment.
  • Manage software installation, updates and licensing compliance.
  • Monitor and maintain computer systems and networks to ensure smooth operations.
  • Assist with setting up new user accounts, email configurations and access permissions.
  • Perform routine system maintenance, data backups and security checks.
  • Coordinate with vendors for IT equipment procurement, repairs or replacements.
  • Maintain IT documentation, inventory and asset management records.
  • Provide both on-site and remote IT support to staff as required.

Required Skills & Qualifications:

  • Graduate/Diploma in Computer Science, IT or a related field.
  • Strong knowledge of computer hardware, networking and operating systems (Windows/Linux).
  • Basic knowledge of software applications (MS Office, Antivirus etc.).
  • Familiarity with LAN, WAN, Wi-Fi, routers, switches and firewalls.
  • Excellent troubleshooting, problem-solving and communication skills.
  • Ability to work independently and manage multiple tasks effectively.


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