Strategic Workforce Manager

12 hours ago


Nellore, Andhra Pradesh, India beBeeWorkforceManagement Full time ₹ 1,51,25,000 - ₹ 2,01,00,000
Workforce Management Director

We are seeking a seasoned Workforce Management professional to lead our global operations team.

The successful candidate will develop and implement strategic workforce management plans that drive efficiency, employee satisfaction, and customer loyalty.

This is an exciting opportunity for a highly motivated individual who can analyze historical data, forecast staffing needs, and collaborate with senior management to create long-term workforce plans.

The ideal candidate will have strong leadership skills, excellent communication abilities, and a proven track record in workforce management.

About the Role
  • Develop and implement strategic workforce management plans to meet business objectives.
  • Analyze historical data and trends to forecast staffing needs, ensuring alignment with client requirements.
  • Collaborate with senior management and clients to create long-term workforce plans that support business growth and scalability.
Responsibilities
  • Forecast staffing requirements based on historical data and predictive analytics.
  • Foster a culture of continuous improvement, encouraging innovation in workforce management practices.
  • Ensure efficient scheduling of staff to meet forecasted demand while optimizing labor costs and ensuring compliance with labor laws.
Requirements
  • Bachelor's degree in Business, Operations Management, or a related field.
  • Minimum of 15 years of experience in workforce management, with at least 6 years in a leadership role within a BPO environment.
  • Strong understanding of workforce management tools and software.


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