Workforce Solutions Coordinator

3 days ago

Nellore, Andhra Pradesh, India beBeeManagedService Full time US$ 90,000 - US$ 1,10,000
Program Overview:

The Managed Service Provider (MSP) program plays a vital role in optimizing workforce solutions and ensuring operational excellence for organizations.

  • Key Responsibilities:
    • Audit and Compliance: Conduct regular audits within the Vendor Management System to ensure compliance with client requirements and internal standards.
    • Requirement Management: Oversee the documentation and validation of client requirements, supporting efficient staffing processes and ensuring alignment with program goals.
    • Quality Assurance (QA): Implement QA procedures and perform audits to identify and correct discrepancies in staffing processes, both written and verbal.
    • Staff Augmentation: Coordinate worker profile management, including assignments, extensions, and terminations, in line with client demands.
    • Handling Workload Spikes: Act as a support resource for junior specialists during high-volume periods, ensuring timely task completion and program continuity.
    • Work Order Management: Manage updates to work orders, including extensions, terminations, and other changes, ensuring accuracy and compliance within the VMS system.
    • Program Oversight: Monitor the progress and performance of the MSP program, tracking key metrics such as resource utilization and task completion.
    • Communication: Maintain open communication channels with internal teams and external stakeholders to ensure program alignment and timely resolution of issues.
    • SOW Management: Collaborate with stakeholders to transition staffing assignments into Statement of Work agreements, ensuring seamless integration with existing processes.
    • Program Growth: Identify opportunities for program improvement and contribute to the development of strategic initiatives aimed at enhancing program performance.
  • Required Skills and Qualifications:
    • Strong attention to detail, excellent written and verbal communication skills, and the ability to manage multiple tasks concurrently in a fast-paced environment.
    • Bachelor's degree in business administration, Human Resources, or a related field, and experience in MSP coordination within the staffing or workforce solutions industry.

Ideal Candidate Profile:

Individuals with strong analytical and problem-solving skills, able to think critically and make informed decisions. Proficiency in managing complex workflows, prioritizing tasks, and meeting deadlines is essential.

Additionally, effective collaboration and communication skills are crucial for success in this role.

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