Business Operations Manager
2 weeks ago
The Offer
We are seeking a highly skilled Business Operations Manager to join our team at Snaphunt. This role involves leading and managing customer implementations, ensuring smooth transition from conception to stable operations.
The Job
- Coordinate with various stakeholders to ensure alignment and successful project execution.
- Manage Fin-ops processes, measures, and design performance visibility for the entire Europe Operations Tower team to GSC and regional management.
- Control Fin-ops KPI's, Improve Cashbox Adoption ratio, work closely with CX, GSC, Area teams for Fin-ops Performance improvement.
- Identify and drive continuous improvement opportunities to streamline processes in both Ops & Fin-ops and improve accuracy and efficiency within operations.
- Assist the leadership team in optimizing resources, developing processes, and setting up compliant measures.
- Provide specialized knowledge in operations and platforms (SCP, mymaersk, etc.) to guide process improvements, address exceptions, and foster best practices across teams.
- Responsible for analysing and presenting critical insights and data to top management. This role involves working closely with various departments to gather data, perform detailed analysis, and create comprehensive reports that support strategic decision-making.
- Act as the team's representative in GSC and Regional Management calls, as well as in customer calls on behalf of Maersk.
- Analyse volume and productivity targets.
- Prepares export/import shipment documents.
- Has SME in-depth knowledge in documentation and takes lead in coaching and training TM's.
- Reviews client requirements and aligns the process IOP's.
- Has good process and business knowledge.
- Participates in/facilitates engagement calls with stakeholders.
The Profile
- You have at least 6 years experience ideally as a Supply Chain or Supply Chain Consulting within Shipping and Transport & Logistics.
- You have working knowledge of Freight Forwarding.
- You are highly goal driven and work well in fast paced environments.
- You possess strong analytical skills and are comfortable dealing with numerical data.
- You pay strong attention to detail and deliver work that is of a high standard.
The Employer
Our client is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.
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