Customer Service Representative

1 month ago


Gurgaon, Haryana, India Policybazaar Full time

Policybazaar.com is a leading online insurance platform in India, backed by prominent investors. Our mission is to educate customers on insurance products and address the large and underpenetrated online insurance markets.

The Role

As a Customer Service Representative, you will be responsible for handling inbound calls and emails, resolving customer inquiries, and ensuring strong customer satisfaction.

Ideal Profile

  • At least 1 year of experience in a Customer Service role, preferably in the Insurance industry.
  • Excellent interpersonal and written/verbal communication skills.
  • Working knowledge of customer handling, customer service, after-sales service, and customer query solving.
  • A self-starter with high resilience and adaptability.
  • Strong attention to detail and high-quality work delivery.

What's on Offer?

  • Opportunity to work with a market leader in the Insurance industry.
  • Attractive salary and benefits package.


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