Desktop Support Expert

14 hours ago


Gulbarga, Karnataka, India beBeeSupport Full time ₹ 45,00,000 - ₹ 80,00,000
Job Overview

We are seeking a skilled Desktop Support Expert to join our team. In this role, you will provide technical assistance and support to our clients, ensuring their desktop-related issues are promptly resolved.

Key Responsibilities:
  • Provide exceptional customer service and maintain effective communication with clients
  • Utilize advanced troubleshooting skills and knowledge of BMC Remedy tool to resolve complex technical issues
  • Be adaptable and willing to work in various shifts, including 24/7 or US shifts as required
  • Collaborate with colleagues to achieve goals and drive results
Required Skills and Qualifications:
  • Bachelor's degree in Information Technology or related field
  • Excellent problem-solving and analytical skills
  • Proficiency in SolarWinds monitoring tool and remote support tools
Essential Skills:
  • Strong verbal and written communication skills
  • Ability to work independently and as part of a team

Note: This job description has been rewritten for clarity and readability. The content remains the same, but the format and wording have been improved.



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