Experienced Retail Operations Manager

3 days ago

Delhi, Delhi, India beBeeRetail Full time ₹ 20,00,000 - ₹ 25,00,000
Key Role:

We are seeking an accomplished Retail Operations Manager to lead the sales and marketing efforts of our showroom, driving revenue growth while ensuring exceptional customer experience.

Responsibilities:

  • Sales & Marketing: Develop promotional campaigns, drive product promotion strategies, and achieve targets in sales and marketing.
  • Operations: Maintain reporting systems, ensure compliance with company policies, and supervise IT and showroom equipment.
  • Inventory Management: Monitor stock movements, coordinate with suppliers for timely replenishment, and ensure accurate product labeling and organized displays.
  • Customer Service: Lead sales and service teams to enhance customer satisfaction, manage wholesale/project orders, and delivery coordination.
  • Showroom Presentation: Optimize layout, merchandising, and customer flow to boost sales and customer experience.
  • Team Management: Recruit, train, and evaluate staff, manage performance, KPIs, and employee relations.
  • Cost & Profitability: Monitor expenses and ensure showroom profitability.
  • Digital Marketing: Develop and manage online promotion strategies across multiple platforms.
  • Liaison & Coordination: Work closely with warehouse, planning, and logistics to fulfill client needs.

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