Retail Operations Manager

2 days ago


Delhi, Delhi, India beBeeLuxury Full time ₹ 1,68,400 - ₹ 28,00,000

Job Description – Retail Operations Manager

Manage the day-to-day retail store operations in accordance to brand standards. Improve commercial performance by increasing sales turnover and maximizing profitability. Primarily responsible for Retail/store Sales, Business Development, and Corporate Sales.

  • Exceeding Sales Budget
  • Delight customers by understanding their needs and exceeding expectations
  • Converting Project Business through Interior Designers & Architects
  • Maintaining highest degree of customer service and in-store experience
  • Expanding HNI Database - Customer data to be well collected, updated & maintained

Job Profile:

Education: Bachelor / Masters Degree / Diploma (Sales / Retail Sales)

Experience: 4 plus years of retail sales operational experience with luxury / Premium Brands

Skills required:

Organized & process oriented, Brand Image Concerned, Ability to write reports, Self-starter with excellent communication and presentation skills

Behavioral competencies:

Responds promptly to customer needs and solicits customer feedback to improve services, Manages difficult or emotional customer situations, Demonstrate attention to detail, Ability to effectively present information & respond to questions from groups of managers, clients and customers

Responsibilities include managing sales staff, maintaining inventory, developing business strategies, and ensuring high customer satisfaction.



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