Key Customer Support Professional
2 days ago
As a vital part of our support team, you will play a key role in ensuring customer satisfaction and experience. You will be the primary point of contact for customers, identifying issues and routing them to available specialists when necessary.
Key responsibilities include:
- Managing worldwide return materials authorization
- Ensuring timely completion of premium service orders
- Coordinating with vendors for shipments, deliveries, and returns
- Resolving RMA issues from customers or technical centers
- Providing tracking updates on submitted calls
- Updating databases to document customer cases
- Notifying customers of product shipments
- Escalating RMAs for additional support
- Managing caseloads to closure
The ideal candidate will possess excellent communication skills, both written and verbal, and be able to communicate effectively with customers. They should also demonstrate good telephone and email etiquette. A graduate degree is required, and prior international support experience is highly desirable. The successful candidate will be willing to work in multiple time zones, including rotational night shifts.
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Customer support
42 minutes ago
Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 11,000 - ₹ 1,32,000 per yearJob Description Customer Support ExecutiveCompany: ICCS (Client: Tamil Nadu Electricity Board TNEB)Location: Minnagam Building, Mount Road, ChennaiLanguage Requirement: Tamil (Fluency Mandatory)EligibilityQualification: Any Degree or Diploma (No arrears allowed)Language: Tamil fluency required (spoken & written)Experience: Freshers and experienced candidates...
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Customer Support Professional
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Chennai, Tamil Nadu, India beBeeCustomerSupport Full time ₹ 1,04,000 - ₹ 1,30,878Job TitleWe are seeking a skilled Customer Support Associate to join our team.The ideal candidate will have excellent communication skills and the ability to work effectively in a fast-paced environment.This role is perfect for those who enjoy working with customers and are looking for a challenging and rewarding career opportunity.About the RoleThis is an...
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Customer Support Professional
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Chennai, Tamil Nadu, India beBeeCustomerSupport Full time ₹ 1,80,000 - ₹ 2,28,000Job Title:Customer Support ExpertJob Description:We are seeking a dedicated and detail-oriented individual to join our support staff as a Customer Service Specialist. As a key member of the team, you will play a vital role in delivering exceptional customer experiences and resolving inquiries efficiently.As a Customer Service Specialist, your primary...
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Chennai, Tamil Nadu, India beBeeCustomerService Full time ₹ 1,50,00,000 - ₹ 2,00,00,000Job Title:Career Professional for Customer Support and ServiceAbout the Role:We seek an experienced professional to lead our customer support team and ensure exceptional client communication and service delivery. As a key member of our organization, you will be responsible for managing the customer support team and ensuring efficient operations and high...
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Customer Care
2 hours ago
Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 11,300 - ₹ 13,300 per yearCompany: ICCS (TNCM)Job Type: Full-timeSalary Package:- CTC: 13,300- Take-home salary: 11,300Shift Timings:- 10:00 AM to 6:00 PM- 2:00 PM to 10:00 PM (flexible shifts)Qualification:- Any degree (freshers welcome)Job Description:We are seeking immediate joiners for our CM Helpline process. As a Customer Support Executive, you will be responsible for handling...
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Customer Support Professional
3 days ago
Chennai, Tamil Nadu, India beBeeService Full time ₹ 9,00,000 - ₹ 12,00,000We are seeking a proactive and customer-focused professional to join our Chennai service team as a Field Service Engineer. The ideal candidate will be responsible for providing comprehensive end-to-end support to customers, including machine installation, troubleshooting, training, and spare parts management.Key Responsibilities:
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Chennai, Tamil Nadu, India beBeeSupport Full time ₹ 30,00,000 - ₹ 80,00,000Customer Service Specialist RoleMovate is a global customer experience and technology consulting services provider, known for its innovative approach to solving clients' critical business problems. As a Customer Support Executive, you will play a key role in delivering premium service offerings and differentiated value propositions that make a tangible...
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Key Account Professional
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Chennai, Tamil Nadu, India beBeeClientSuccess Full time ₹ 1,80,00,000 - ₹ 2,40,00,000Client Success Manager RoleThe Client Success Manager is a critical role in our organization, responsible for building and maintaining strong relationships with clients to ensure their success.This position requires a strategic thinker who can identify opportunities to enhance the client experience and drive business growth. The ideal candidate will possess...
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Spanish-Speaking Customer Support Professional
2 hours ago
Chennai, Tamil Nadu, India Shashwath Solution Full time ₹ 9,00,000 - ₹ 12,00,000 per yearWe are seeking skilled professionals proficient in Spanish to join our dynamic team.This is an exciting opportunity for individuals passionate about providing exceptional support to Spanish-speaking clients in the US Banking process.The ideal candidate will be responsible for communicating effectively in both Spanish and English, ensuring customer...
