VoIP Technology Specialist

1 day ago


Mumbai, Maharashtra, India TIGI HR Full time

About TIGI HR

We are a dynamic and innovative company dedicated to providing exceptional recruitment services.

About the Role

We are seeking an experienced VoIP Engineer to join our team. As a key member of our technical staff, you will be responsible for designing, implementing, and maintaining our Asterisk-based telephony systems.

Key Responsibilities:

- Install, configure, and deploy Asterisk, Vicidial, GoAutoDial, IVR, and FreePBX systems.

- Set up and fine-tune Asterisk for new product deployments, ensuring seamless integration with existing infrastructure.

- Troubleshoot complex issues related to Vicidial, Asterisk, and network connectivity using tools like Wireshark and Tcpdump.

- Configure PRI Cards, PRI Gateways, Analog Gateways, and PSTN connectivity to ensure reliable voice communications.

- Develop and maintain MySQL databases for VoIP applications, ensuring data integrity and security.

- Utilize programming skills in PHP, Perl, AGI, and Shell Scripting to customize and automate processes.

- Document troubleshooting steps and best practices to facilitate knowledge sharing among team members.

Requirements:

- 3+ years of experience in VoIP technologies, with a strong focus on Asterisk environments.

- Proven troubleshooting and deployment skills, with the ability to work efficiently in fast-paced environments.

- Prior experience with enterprise dialer solutions is highly desirable.

Benefits:

- Competitive salary package.

- Opportunities for career growth and professional development.

- Collaborative and dynamic work environment.

Others:

- Availability for emergency support outside core hours may be required.



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