Telecom Breakfix and Resolution Specialist
2 days ago
TalentBridge is seeking a skilled VoIP Tech Support Specialist to join our technical support team. This role focuses on diagnosing and resolving technical issues related to telecom services and software solutions.
This position involves working closely with customers to troubleshoot and resolve technical issues related to telecom services and software solutions. The ideal candidate will have a strong understanding of telecom services, including VoIP, PBX, and SIP, as well as experience with SQL and JavaScript-based interfaces.
- Key Responsibilities:
- Breakfix Support: Diagnose and resolve technical issues related to telecom services, software configurations, and connectivity.
- Ticket Management: Handle incoming/outgoing support calls and manage tickets efficiently within SLA timelines.
- Troubleshooting & Resolution: Use logical problem-solving techniques, SQL queries, and JavaScript-based interfaces to identify and resolve system issues.
- Customer Assistance: Provide professional guidance to clients for resolving technical concerns.
- Documentation: Maintain accurate records of troubleshooting steps, resolutions, and customer interactions.
- Collaboration: Work closely with engineering, development, and product teams to escalate complex issues.
- Quality Assurance: Ensure consistent follow-up and proactive communication to enhance customer experience.
You will have the opportunity to work with a talented team of technical experts and develop your skills in telecom services and software solutions.
- A collaborative and dynamic work environment.
- Ongoing training and development opportunities.
- The chance to make a real difference in the lives of our customers.
-
Breakfix Expert
8 hours ago
Mumbai, Maharashtra, India TalentBridge Full timeJob OverviewTalentBridge is looking for an experienced Telecom Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing exceptional support to our clients.Main ResponsibilitiesBreakfix Support: Use logical problem-solving techniques, SQL queries, and JavaScript-based interfaces to identify and...
-
Technical Breakfix Professional
4 days ago
Mumbai, Maharashtra, India TalentBridge Full timeTalentBridge is a growing company providing cutting-edge telecom and software solutions. We are seeking a Technical Breakfix Professional to join our technical support team.Job Description:We are looking for an experienced Technical Breakfix Professional who can diagnose and resolve complex technical issues related to telecom services and software solutions....
-
Telecom Support Specialist
4 days ago
Mumbai, Maharashtra, India TalentBridge Full timeAt TalentBridge, we are seeking a highly skilled Telecom Support Specialist to join our technical support team. This role focuses on diagnosing and resolving complex technical issues related to telecom services and software solutions.Key Responsibilities:Breakfix Support: Diagnose and resolve technical issues related to telecom services, software...
-
Technical Support Specialist
3 days ago
Mumbai, Maharashtra, India TalentBridge Full timeAbout the RoleTalentBridge is seeking a skilled VoIP Tech Support Specialist to join our technical support team.This role focuses on diagnosing and resolving technical issues related to telecom services and software solutions.Key Responsibilities:Breakfix Support: Diagnose and resolve technical issues related to telecom services, software configurations, and...
-
Telecom Support Professional
16 hours ago
Mumbai, Maharashtra, India TalentBridge Full timeJob Title: Telecom Support ProfessionalWe are seeking a skilled Breakfix Expert to join our technical support team at TalentBridge. This role focuses on diagnosing and resolving technical issues related to telecom services and software solutions.Main ResponsibilitiesBreakfix Support: Use logical problem-solving techniques, SQL queries, and JavaScript-based...
-
Voip Support Specialist
2 days ago
Mumbai, Maharashtra, India TalentBridge Full timePosition: Voip Tech Support Specialist Type: Contract Location: Remote We are seeking a Tech Support - Breakfix Specialist to join our technical support team. This role focuses on diagnosing and resolving technical issues related to telecom services and software solutions. The ideal candidate should have strong problem-solving skills, excellent communication...
-
Voip Support Specialist
20 hours ago
Mumbai, Maharashtra, India TalentBridge Full timeJob Title: VoIP Tech Support Specialist Type: Contract, Location: Remote We are seeking a skilled Tech Support - Breakfix Specialist to join our technical support team. This role focuses on diagnosing and resolving technical issues related to telecom services and software solutions. Main Responsibilities Breakfix Support: Diagnose and resolve technical...
-
Voip Support Specialist
4 days ago
Mumbai, Maharashtra, India TalentBridge Full timePosition: Voip Tech Support Specialist Type: Contract Location: Remote We are seeking a Tech Support - Breakfix Specialist to join our technical support team. This role focuses on diagnosing and resolving technical issues related to telecom services and software solutions. The ideal candidate should have strong problem-solving skills, excellent communication...
-
Voip Support Specialist
4 days ago
Mumbai, Maharashtra, India TalentBridge Full timeJob DescriptionPosition:Voip Tech Support SpecialistType: ContractLocation: RemoteWe are seeking a Tech Support - Breakfix Specialist to join our technical support team. This role focuses on diagnosing and resolving technical issues related to telecom services and software solutions. The ideal candidate should have strong problem-solving skills, excellent...
-
Voip Support Specialist
3 days ago
Mumbai, Maharashtra, India TalentBridge Full timeRole Overview We are seeking a skilled VoIP Tech Support Specialist to join our technical support team. This role focuses on diagnosing and resolving technical issues related to telecom services and software solutions. The ideal candidate should have strong problem-solving skills, excellent communication abilities, and experience handling support tickets via...
-
VoIP Network Engineer
3 days ago
Mumbai, Maharashtra, India TalentBridge Full timeTalentBridge is a leading provider of telecom and software solutions. We are seeking a VoIP Network Engineer to join our technical support team.About the Role:This is a unique opportunity to work with a talented team of engineers and support specialists to deliver exceptional customer experiences. As a VoIP Network Engineer, you will be responsible for...
-
VoIP Service Specialist
12 hours ago
Mumbai, Maharashtra, India TalentBridge Full timeAbout the RoleAt TalentBridge, we're seeking a highly skilled Telecommunications Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing top-notch support to our clients.Main ResponsibilitiesTechnical Issue Resolution: Diagnose and resolve technical issues related to telecom services, software...
-
VoIP Troubleshooting Expert
2 days ago
Mumbai, Maharashtra, India TalentBridge Full timeAbout the RoleTalentBridge is seeking a skilled VoIP Tech Support Specialist to join our technical support team. This role focuses on diagnosing and resolving technical issues related to telecom services and software solutions.This position involves working closely with customers to troubleshoot and resolve technical issues related to telecom services and...
-
Telecom Quality Assurance Specialist
7 days ago
Navi Mumbai, Maharashtra, India Pert Telecom Solutions Full timeAbout the RoleWe are seeking a highly skilled QA Engineer to join our team at Pert Telecom Solutions and play a critical role in ensuring the quality and reliability of our telecommunications products and services.As a key member of our R&D team, you will be responsible for performing both functional and non-functional testing to validate and enhance our...
-
Telecom Solutions Expert
2 days ago
Mumbai, Maharashtra, India TalentBridge Full timeCompany Overview: At TalentBridge, we provide cutting-edge telecom and software solutions to our clients. Our team is passionate about delivering exceptional service and innovative solutions.
-
Telecom Solutions Coordinator
3 days ago
Mumbai, Maharashtra, India Sakon Full timeCompany Overview: Sakon brings together world-class engineers, telecom service practitioners, and CPAs to deliver exceptional service experiences to our customers. Our global managed services teams are passionate about innovation and committed to ensuring that our clients achieve their goals.Job Description: We're seeking a highly skilled Service Delivery...
-
Software Test Engineer
4 weeks ago
Navi Mumbai, Maharashtra, India Pert Telecom Solutions Full timeWe are hiring Software test engineers for our Mumbai office in our R&D team. Please find below the JD for your reference.Job Title:QA Engineer - TelecomLocation:Navi Mumbai (On-site)Experience:3+ years in the Telecom industryPosition Type:Full-timeJob DescriptionAs a QA Engineer, your role is pivotal in ensuring the quality and reliability of our...
-
Telecom Security Specialist
3 weeks ago
Navi Mumbai, Maharashtra, India Jio Full timeCompany OverviewJio is India's leading telecom operator, renowned for its extensive digital services and cutting-edge 5G solutions. Serving both B2C and B2B sectors, Jio offers a cloud-native product line that simplifies network processes. With its headquarters in Navi Mumbai, Jio is a forefront entity in the Media & Telecommunications industry, catering to...
-
Claims Resolution Specialist
3 days ago
Mumbai, Maharashtra, India Etraveli Group Full timeOur VisionWe strive to make the world smaller for our customers and bigger for our people. Our diverse team of over 2500 passionate professionals is what makes us the industry's tech wonder and the best in the world at what we do.Job DescriptionWe are seeking a skilled Global Customer Support Agent to join our team. As a Claims Resolution Specialist, you...
-
Manager - Response & Resolution
3 weeks ago
Mumbai, Maharashtra, India Vodafone Idea Limited Full timeVodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer...