VoIP Technology Specialist

7 days ago


Mumbai, Maharashtra, India TIGI HR Full time

**About TIGI HR**

TIGI HR is a leading provider of human resources solutions, dedicated to delivering top talent to businesses in the field of VoIP technology.

We are currently seeking an experienced VoIP Technology Specialist to join our team. As a specialist in Asterisk-based applications and dialer systems, you will play a critical role in deploying and troubleshooting VoIP solutions in an enterprise environment.

Key Responsibilities

  • Install, configure, and deploy Asterisk, Vicidial, GoAutoDial, IVR, and FreePBX.
  • Set up and fine-tune Asterisk for new product deployments.
  • Troubleshoot Vicidial, Asterisk, and network-related issues using tools like Wireshark and Tcpdump.
  • Configure PRI Cards, PRI Gateways, Analog Gateways, and PSTN connectivity.
  • Develop and maintain MySQL databases for VoIP applications.
  • Utilize programming skills in PHP, Perl, AGI, and Shell Scripting for customization.
  • Document troubleshooting steps and best practices.
  • Be available for emergency support outside core hours if required.

Requirements

  • 3+ years of experience in VoIP technologies.
  • Strong troubleshooting and deployment skills in Asterisk environments.
  • Prior experience with enterprise dialer solutions is a plus.


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