VOIP Engineer

2 weeks ago


Mumbai, Maharashtra, India TIGI HR Full time
Job Description

Position: VoIP Engineer

Experience: 2-3+ Years

We are seeking a VoIP Engineer with expertise in Asterisk-based applications and dialer systems. The ideal candidate will have hands-on experience in deploying and troubleshooting VoIP solutions in an enterprise environment.

Key Responsibilities

- Install, configure, and deploy Asterisk, Vicidial, GoAutoDial, IVR, and FreePBX.
- Set up and fine-tune Asterisk for new product deployments.
- Troubleshoot Vicidial, Asterisk, and network-related issues using tools like Wireshark and Tcpdump.
- Configure PRI Cards, PRI Gateways, Analog Gateways, and PSTN connectivity.
- Develop and maintain MySQL databases for VoIP applications.
- Utilize programming skills in PHP, Perl, AGI, and Shell Scripting for customization.
- Document troubleshooting steps and best practices.
- Be available for emergency support outside core hours if required.

Requirements

- 3+ years of experience in VoIP technologies.
- Strong troubleshooting and deployment skills in Asterisk environments.
- Prior experience with enterprise dialer solutions is a plus.
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