Voice Engineer

2 weeks ago


Mumbai, Maharashtra, India Jolera Full time
Who We Are: Jolera stands as a distinguished multinational Global Systems Integrator (GSI), a vanguard in delivering comprehensive and bespoke IT solutions to a diverse clientele, encompassing both direct customers and channel partners across the globe. We are driven by a commitment to excellence, leveraging a team of over 550 highly skilled professionals to design, implement, and manage technology systems that are not only effective and competitive but also scalable and value driven. Our comprehensive suite of services includes the creation of customized technology solutions tailored to specific business needs, in-depth IT assessments and strategic planning, meticulous IT device and infrastructure management, robust data backup and recovery solutions, seamless cloud and on-premise migrations, enterprise-grade security services, and round-the-clock, 24/7/365 quad-lingual end-user support. At Jolera, we believe in empowering organizations worldwide with innovative and reliable IT solutions, and we invite you to join us in this mission.

Who You Are:

Jolera is currently seeking a highly accomplished and experienced Senior Voice Communications Engineer to assume a pivotal role in the design, implementation, and ongoing maintenance of our intricate voice communication infrastructure. This role demands a seasoned professional capable of ensuring the delivery of seamless and reliable communication services across our expansive organization. The ideal candidate will possess a deep and demonstrable expertise in Microsoft Teams Voice, the complex integration of Session Border Controllers (SBCs) from leading vendors such as AudioCodes and Ribbon, and the comprehensive administration of Avaya VoIP systems. As a key member of our team, you will be instrumental in optimizing our voice infrastructure for peak performance, robust security, and unparalleled scalability. This position offers a unique opportunity to lead and innovate in a dynamic, global environment.

What You'll Do: - Design, implement, and manage advanced Microsoft Teams Voice solutions, ensuring resilient integration with AudioCodes and Ribbon SBCs, developing scalable voice architectures aligned with organizational needs;- Administer and optimize Avaya VoIP systems through setup, configuration, maintenance, upgrades, and advanced troubleshooting, implementing disaster recovery plans;- Expertly configure, manage, and troubleshoot AudioCodes and Ribbon SBCs for secure and efficient voice routing, enforcing security policies and optimizing performance;- Collaborate with network engineers, IT support, and vendors to assess and implement voice requirements, provide technical leadership, and communicate complex concepts;- Implement continuous performance monitoring, analyze metrics using advanced tools (Wireshark, VoIP monitoring software), and optimize system reliability- Develop comprehensive documentation for voice systems, conduct training sessions for end-users and internal teams;- Maintain awareness of industry trends, recommend and implement innovative solutions to enhance system performance, security, and scalability.

Qualification:

- Bachelor's degree in computer science, Information Technology, Telecommunications, or a related field.- Minimum of 5 years of progressive experience in voice engineering, with a strong emphasis on Microsoft Teams Voice, Avaya VoIP systems, and SBC management.- Expert-level knowledge of VoIP protocols and technologies (SIP, RTP, QoS).- Extensive hands-on experience with Microsoft Teams Voice, Avaya VoIP systems, AudioCodes, and Ribbon SBCs.- Proficiency in network infrastructure concepts and components related to voice services (routers, switches, firewalls).- Proven experience with voice and network monitoring and diagnostic tools.- Exceptional analytical and problem-solving skills.- Outstanding communication and interpersonal skills.- Demonstrated ability to work independently and collaboratively in a team environment.- Strong organizational and project management skills.

Preferred Hands-On Experience:

- Relevant industry certifications, such as Microsoft Certified: Teams Voice Engineer and Avaya Certified Implementation Specialist.- Experience with cloud-based voice solutions and integrations.- Proficiency in scripting languages, such as PowerShell.
  • MS Engineer, Voice

    2 weeks ago


    Mumbai, Maharashtra, India NTT America Solutions, Inc. Full time

    **Make an impact with NTT DATA**Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.**Your day at NTT DATA**The...

  • MS Engineer, Voice

    3 weeks ago


    Mumbai, Maharashtra, India NTT DATA Full time

    Job Description Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Your day at NTT...

  • UCCE Engineer

    4 weeks ago


    Mumbai, Maharashtra, India Servion Global Solutions Full time

    Role: L1 UCCE EngineerLocation: MumbaiJob Description:- Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording platforms.- Basic Cisco ICM/CCMP/CVP/CUIC & troubleshooting.- MACD creation knowledge in Cisco UCCE & IPT platforms.- Have clear understanding on VOIP protocols like SIP, H.323 and MGCP. Should be aware of ITIL...


  • Mumbai, Maharashtra, India Security Lit Full time

    Job Title : AI/ML Security Engineer. We are seeking an experienced AI/ML Security Engineer to address emerging AI risks, including deepfake voice morphing, image injection, and AI-powered fraud schemes that could impact the bank's operations and customer trust. The ideal candidate will proactively test AI/ML systems, evaluate existing controls, and design...


  • Mumbai, Maharashtra, India Vodafone Idea Full time

    Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership It is India s leading telecom service provider The Company provides pan India Voice and Data services across 2G 3G and 4G platform With the large spectrum portfolio to support the growing demand for data and voice the company is committed to deliver delightful customer...

  • System Engineer

    2 weeks ago


    Mumbai, Maharashtra, India Sinch Full time

    Are you ready to put your mark on one of Sweden's most leading tech brand? We are one of the most successful CPAAS companies in the world, according to Forbes Magazine. We're not just experts in messaging...we're #1. Our cloud communications platform reaches every mobile phone on the planet - in seconds or less. It is the Systems & Operations team's role...


  • Mumbai, Maharashtra, India HyperVerge Full time

    About This RoleWe are seeking a highly skilled Lead Solutions Architect to join our team and contribute to our mission-critical initiatives. As a key member of our organization, you will work directly with our largest and most strategic customers to develop technical solutions that drive business value. Your primary responsibilities will include ensuring...

  • System Engineer

    2 weeks ago


    Mumbai, Maharashtra, India Sinch Full time

    Are you ready to put your mark on one of Sweden's most leading tech brand? We are one of the most successful CPAAS companies in the world, according to Forbes Magazine. We're not just experts in messaging...we're #1. Our cloud communications platform reaches every mobile phone on the planet - in seconds or less. It is the Systems & Operations team's role...

  • Value Engineer

    1 week ago


    Mumbai, Maharashtra, India Roche Full time

    Roche fosters diversity equity and inclusion representing the communities we serve When dealing with healthcare on a global scale diversity is an essential ingredient to success We believe that inclusion is key to understanding peoples varied healthcare needs Together we embrace individuality and share a passion for exceptional care Join Roche where...

  • Engineer

    4 weeks ago


    Mumbai, Maharashtra, India L&T Technology Services Limited Full time

    Job DescriptionJob DescriptionJD:1.Analysing requirement as per all variants and also Analyse customer issues and create test scenarios2.Analyse test scenarios can be automate or not3.Design framework which will cover all variants execution as well as all domains scenarios4.Review framework design, test scenarios with Client and other Stakeholders5.Develop...


  • Mumbai, Maharashtra, India Vodafone Idea Full time

    Job DescriptionAs a seasoned professional in network infrastructure, you will be responsible for designing and engineering captive and transmission solutions. This involves ensuring high-level design (HLD) and low-level design (LLD) management for captive network requirements, including consolidation and migration due to technology transformation.Key...

  • Solution Engineer

    2 days ago


    Mumbai, Maharashtra, India Eventus Security Full time

    Job Title : Solution Engineer (Presales). Experience : 5 years. Location : Mumbai & Bangalore. What You'll Do : - Work with sales teams to design, propose, and demonstrate cybersecurity solutions. - Deliver technical presentations and demos tailored to customer needs. - Overcome technical objections and position Eventus Security Services effectively. - Act...

  • Solution Engineer

    2 weeks ago


    Mumbai, Maharashtra, India Eventus Security Full time

    Job Title: Solution Engineer (Presales) Experience: 5 + years Location: Mumbai & Bangalore What You'll Do: Work with sales teams to design, propose, and demonstrate cybersecurity solutions. Deliver technical presentations and demos tailored to customer needs. Overcome technical objections and position Eventus Security Services effectively. Act as the...


  • Mumbai, Maharashtra, India Atidan Technologies Full time

    Please share your resume to careers@atidan.com with Subject Line: Azure Fresher Education: candidates with 75% and above in 10th, 12th and Degree (Mandatory) – NO GAPS/ Nor Diploma. Batch 2024 & 2025 BE. / B. Tech with Computer Science or IT BCA /MCA B. Sc. / M. Sc. (IT) Electronics Engineering and Electronics and Telecom Engineering Preferred...


  • Mumbai, Maharashtra, India Anicalls (Pty) Ltd Full time

    • Track record of driving large-scale enterprise IT BSS platform systems architecture, design, digital transformation programs IT architecture, global network expansions/deployment designs, and propose innovative data solutions to rollout services. • Track record of leading/coaching solution/IT designers, business analysts, process analysts, data...

  • Cisco Engineer

    1 day ago


    Mumbai, Maharashtra, India Black Box Full time

    Job DescriptionSenior Engineer - Service Delivery (Cisco UC/CC)Job Summary:As an Infrastructure L2/L3 Sr. Engineer, you will be responsible for providing advanced technical support for the organization&aposs UC/CC infrastructure. This role involves troubleshooting complex issues, coordinating with other support tiers, and ensuring the smooth operation of...


  • Mumbai, Maharashtra, India Jio Full time

    Company OverviewJio is a leading telecommunications company that operates in various countries. We provide a range of services, including voice, data, and entertainment.


  • Mumbai, Maharashtra, India L&T Technology Services Limited Full time

    Job OverviewAt L&T Technology Services Limited, we are seeking a highly skilled Senior Software Engineer to join our team. This role involves designing and developing complex software frameworks for automotive testing.We are looking for an individual with strong technical skills in Python and experience in working with manual and automation testing tools....


  • Mumbai, Maharashtra, India TIGI HR Full time

    Overview TIGI HR is a leading recruitment agency that specializes in finding top talent for businesses across various industries. Job Summary We are seeking a skilled VoIP Engineer to join our team. As a VoIP Engineer, you will play a critical role in designing, implementing, and maintaining our Asterisk-based telephony systems. Key Responsibilities: -...

  • Engineering Manager

    3 weeks ago


    Mumbai, Maharashtra, India Collinson Full time

    Purpose of the job We're on the hunt for an Engineering Manager who's passionate about building great teams, shipping products fast, and fostering an inspiring engineering culture. You'll be the kind of person who loves to see engineers grow, removes obstacles before they become problems, and knows that the best teams deliver not because of...