
Financial Systems Support Specialist
1 week ago
We are seeking a skilled professional to provide comprehensive support for our treasury management systems, with a focus on integration with Oracle Fusion. This role requires both financial systems expertise and technical troubleshooting capabilities to ensure seamless treasury operations.
The successful candidate will be responsible for providing end-to-end support for our treasury management systems, maintaining static data within the system to ensure system integrity, and troubleshooting, fixing, and authoring Enterprise Workflow Framework (EWF) in our system. They will also identify and resolve interface issues with bank statements and cashflows, configure, troubleshoot, and fix Cash Xplorer functionality, and support core treasury processes including In-House Banking (IHB), Cash forecasting, and Intercompany Settlement.
Additionally, the candidate will learn internal systems to provide comprehensive end-to-end support to users, receive, analyze, and prioritize related support tickets, and provide timely solutions to users. They will also document resolution steps and knowledge base articles, support system upgrades and patches, and monitor system performances and recommend improvements.
- Apply strong Oracle/SQL Server database expertise to maintain system performance
- Author and optimize SQL queries for data extraction and reporting
- Apply working knowledge of the system data model to troubleshoot complex issues
- Work with Golden Gate and Datapipelines technologies for data integration
- Support integration points between our systems and Oracle Fusion AGIS/GL modules
The ideal candidate will have 5+ years experience with our treasury management systems, hands-on experience in static data maintenance within financial applications, proficiency in Oracle/SQL Server database concepts and SQL query authoring, experience authoring, troubleshooting and fixing Enterprise Workflow Framework (EWF) in our system, knowledge of treasury processes including In-House Banking, Cash forecasting, and Intercompany Settlement, familiarity with bank statement and cashflow interfaces, experience with Cash Xplorer configuration and troubleshooting, working knowledge of Golden Gate and Datapipelines technologies, understanding of SOX compliance requirements for financial systems, and experience with our support tools including our ticketing system.
Required Skills and QualificationsOur team is looking for a professional with excellent communication skills, attention to detail, and ability to work effectively in a fast-paced environment. The ideal candidate should have:
- Strong analytical and problem-solving skills
- Excellent time management and organization skills
- Ability to work independently and collaboratively as part of a team
- Strong communication and interpersonal skills
- Proficiency in Microsoft Office Suite, particularly Excel, Word, and PowerPoint
As a member of our team, you can expect:
- A competitive salary and benefits package
- Ongoing training and professional development opportunities
- A collaborative and dynamic work environment
- The opportunity to work with a talented and dedicated team
Join us today and take the first step towards a rewarding career with our company
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