Expert System Support Specialist

1 day ago

Amrāvati, Maharashtra, India beBeeCompensation Full time ₹ 60,00,000 - ₹ 1,20,00,000
System Support Specialist - Compensation, Employee Central and Onboarding 2.0

Our organization requires an experienced professional to provide daily operational support for Compensation Management, Employee Central (EC), and Onboarding 2.0 modules.

  • Provide day-to-day functional and technical support for SuccessFactors Compensation, Employee Central, and Onboarding 2.0 modules.
  • Resolve user issues, answer system queries, and troubleshoot data or configuration problems.
  • Monitor workflows and maintain user access, ensuring compliance with security protocols.
Key Responsibilities:Compensation Management
  • Maintain and configure compensation worksheets, templates, guidelines, budgets, and eligibility rules.
  • Support annual and off-cycle compensation planning processes.
  • Ensure accurate data flow between EC and Compensation; troubleshoot mapping or logic errors.
Employee Central (EC)
  • Manage employee lifecycle configurations, business rules, event reasons, and workflow approvals.
  • Support position management, foundation objects, and organizational structure updates.
  • Ensure high data integrity and alignment across HR modules.
Onboarding 2.0
  • Configure and troubleshoot Onboarding templates, forms, tasks, and pre-day 1 processes.
  • Resolve onboarding process failures, data mapping issues, and integration to EC.
Role-Based Permissions (RBP)
  • Maintain and troubleshoot role-based permission groups and roles across modules.
  • Ensure users have appropriate access based on their roles and security policies.
  • Support RBP audits, documentation, and periodic reviews to ensure compliance.
Integrations & Testing
  • Monitor integrations between EC, Compensation, and Onboarding via CPI or Boomi.
  • Participate in testing for quarterly SAP releases, system changes, and enhancements.
  • Validate interface files, troubleshoot data flow issues, and coordinate with technical teams.
Documentation & Training
  • Maintain system documentation, SOPs, and user guides.
  • Train HR users on worksheets, templates, onboarding workflows, and security access.

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