Senior IT Infrastructure Manager

This senior leadership role is responsible for managing IT infrastructure operations, ensuring smooth delivery of services and maintenance of high-quality systems. The successful candidate will oversee a team of professionals, providing guidance, support, and opportunities for growth and development.

The ideal candidate will possess strong organizational skills, excellent communication and presentation abilities, and a proven track record of supporting multiple projects on aggressive timelines. A positive attitude, ability to learn, and high level of integrity are essential for this role.

• Leadership & Development
  • Lead and manage a team of IT infrastructure professionals, including network engineers, data center systems administrators, and support staff.
  • Provide guidance, support, and professional development opportunities to enhance team skills and performance.
• Communication & Presentation
  • Excellent communication and presentation skills.
• Resource Planning
  • Oversee resource allocation, project assignments, and workload management to ensure effective utilization of team members and timely project delivery.
• System Design & Architecture
  • Develop and implement IT infrastructure strategies and architectures that align with business goals and support growth and scalability.
  • Design and oversee the deployment of servers, storage, network devices, and other IT infrastructure components.
  • Undertake IT security operational tasks in accordance with the organization's IT security strategy and guidance from the IT security head.
  • Manage cloud-based and on-premise data centers.
• Project Management
  • Manage IT infrastructure projects, including upgrades, migrations, and new implementations, ensuring they are completed on time, within budget, and to required specifications.
  • Develop and execute project plans, timelines, and budgets, coordinating with other IT teams and stakeholders as necessary.
• System Maintenance
  • Oversee the maintenance and management of IT infrastructure systems, including servers, networks, and data centers.
  • Implement and manage routine maintenance tasks, such as patch management, backups, and performance tuning.
• Incident & Problem Management
  • Handle escalated support issues, ensuring prompt resolution and minimal disruption to business operations.
  • Develop and implement strategies for proactive problem management and risk mitigation.
• Compliance & Governance
  • Ensure that IT infrastructure complies with relevant regulations, standards, and organizational policies and IT security standards.
  • Maintain comprehensive documentation for infrastructure configurations, procedures, and compliance requirements.
• Vendor Coordination
  • Manage relationships with external vendors and service providers, including negotiating contracts and overseeing service delivery.
  • Evaluate and select vendors based on their ability to meet business needs and deliver high-quality services.
• Budget Management
  • Develop and manage the IT infrastructure budget, including forecasting and controlling expenditures.
  • Identify cost-saving opportunities and optimize resource utilization to ensure efficient use of financial resources.
  Required Skills & Qualifications
  • Years of Work Experience: 10+ years preferably in FMCG/Manufacturing/Automotive/Retail industry/IT Services Industry
  • Educational Qualification: B.Tech./B.E. preferable in Computer Science
  • Strong Organization Skills: detail-oriented with abilities to handle multiple priorities
  • Excellent Communication Skills: written and verbal
  • Proven Project Management Abilities: supporting multiple projects on an aggressive timeline
  • Positive Attitude: ability to learn
  • High Level of Integrity: respect for others, persistence, and passion for success
  • Language Proficiency: English is mandatory (other language(s) are added advantage)