API Support Specialist

23 hours ago


Mumbai, Maharashtra, India Interactive Brokers Full time

Job Title: API Support Specialist

Job Summary:

We are seeking an experienced API Support Specialist to join our team at Interactive Brokers. The successful candidate will be responsible for providing technical support to clients using our APIs for algorithmic trading and other purposes.

Key Responsibilities:

  • Assist clients in developing and troubleshooting their applications that connect through our APIs.
  • Integrate API applications with third-party software, such as charting software.
  • Assist third-party institutions in integrating their applications to IBKR.
  • Develop and maintain a client resource library, including program snippets, documentation, and consultancy resources.
  • Create test and demonstration programs that utilize the IBKR API for client development needs.
  • Provide in-house development assistance.
  • Develop custom tools for internal users, including other teams in Client Service.

Requirements:

  • Bachelor's or advanced degree in Computer Science or related field.
  • 1+ years of coursework and/or work experience programming in Java and Python, and some C# and C++ knowledge.
  • Understanding of Linux Terminal and Windows command line tools.
  • Working knowledge of Git workflow.
  • Deep understanding of REST API architecture.
  • Strong written communication skills to accommodate client inquiries.
  • Fast learner, proactive, and helpful.
  • Strong verbal and written communication skills in English, any European language an advantage.

Benefits:

  • Competitive salary package.
  • Performance-based annual bonus (cash and stocks).
  • Group Medical & Life Insurance.
  • Modern offices with free amenities & fully stocked cafeterias.
  • Monthly food card & company-paid snacks.
  • Hardship/shift allowance with company-provided pickup & drop facility.
  • Attractive employee referral bonus.
  • Frequent company-sponsored team-building events and outings.


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