API Support Specialist
5 days ago
**API Support Specialist Job Description**
We are seeking a highly skilled API Support Specialist to join our team at Interactive Brokers. As an API Support Specialist, you will be responsible for assisting clients in developing and troubleshooting their applications that connect through our various APIs for algorithmic trading or other purposes.
**Key Responsibilities:**
- Assist clients in developing and troubleshooting their applications that connect through our APIs.
- Integrate API applications with third-party software, such as charting software.
- Assist third-party institutions in integrating their applications to IBKR.
- Develop and maintain a client resource library, including program snippets, documentation, and consultancy resources.
- Create test and demonstration programs that utilize the IBKR API for clients to use as samples for their development needs.
- Provide in-house development assistance.
- Develop custom tools for internal users, including other teams in Client Service.
**Requirements:**
- Bachelor's or advanced degree in Computer Science or related field.
- 1+ years of coursework and/or work experience programming in Java and Python, and some C# and C++ knowledge.
- Understanding of Linux Terminal and Windows command line tools.
- Working knowledge of Git workflow.
- Deep understanding of REST API architecture.
- Strong written communication skills to accommodate client inquiries directed via email or online chat.
- Fast learner, proactive, and helpful.
- Strong verbal and written communication skills in English, any European language being an advantage.
**Desirable Skills:**
- Understanding of trading terminology.
- Basic understanding and ability to work in various Operating Systems like Windows, Mac OS, Linux.
- Experience with algorithmic trading.
**Company Benefits & Perks:**
- Competitive salary package.
- Performance-based annual bonus (cash and stocks).
- Group Medical & Life Insurance.
- Modern offices with free amenities & fully stocked cafeterias.
- Monthly food card & company-paid snacks.
- Hardship/shift allowance with company-provided pickup & drop facility.
- Attractive employee referral bonus.
- Frequent company-sponsored team-building events and outings.
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