ServiceNow Technical Architect Lead

1 month ago


Delhi, Delhi, India LanceSoft, Inc Full time

**About the Role**

We are seeking an experienced ServiceNow technical architect to lead our team in designing and implementing architectural solutions. The ideal candidate will have a strong background in IT service management and experience with ServiceNow.

About Us

LanceSoft, Inc is a leading provider of innovative software solutions. We pride ourselves on delivering high-quality products that meet the needs of our customers.

Job Description

This role involves working with the IT Service Management leadership, IT service owners, process owners, and various service delivery groups to develop technical solutions that satisfy the business needs of the Technology organization and other departments seeking to use ServiceNow.

The successful candidate will be responsible for:

  • Designing and configuring architectural solutions in ServiceNow
  • Driving the overall implementation of ServiceNow projects
  • Providing leadership, mentorship, and technical guidance to team members
  • Applying innovative technology to business processes to develop new solutions and troubleshoot issues
  • Consulting with business analysts/project managers to develop appropriate technical solutions
  • Advising on options, risk, and impacts on business processes and technical architecture

Requirements

To be successful in this role, you will need:

  • A minimum of 7+ years of experience configuring and enhancing all aspects of ServiceNow Workflow, Integration Hubs, Spokes, Flow Designer, PowerShell, Virtual Agent, Agent Workspace, Service Portal, UI, client scripts, business rules, etc.
  • Experience with cloud applications and security associated with cloud computing (SaaS/PaaS environment)
  • Hands-on experience in ITSM applications, CMDB, ITOM applications like ServiceNow Discovery, Event Management, and ServiceNow Mapping
  • ITIL v3 Foundation Certification

What We Offer

We offer a competitive salary of $120,000 per year, excellent benefits, and opportunities for professional growth and development.

Apply now if you are a motivated and experienced ServiceNow technical architect looking to take on a new challenge.



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