Senior Oracle Cloud HCM Specialist

Cloud HCM Technical SME Opportunity

The ideal candidate will act as a Cloud HCM expert, possessing broad knowledge and deep domain expertise within the Oracle HCM Suite. This individual will be an individual contributor with the ability to interact with a global support team of functional leaders, business partners, and technical experts on day-to-day production support, enhancements, quarterly patch release testing, and issue resolution.

Responsibilities

• Production support project experience – understanding AMS Ticketing process (Issue Management/Problem Management/Bug-fixing/Change Management), deployment process, Upgrades testing etc.
• Interact with both offshore and onshore client engagements involving implementation/support of Oracle HCM Cloud modules.
• A minimum of 8+ years of ERP implementation experience, including 4+ years of Hands-on Experience with Oracle HCM functional (Any two modules - Global HR, Learning, Recruiting, Talent Management, Compensation, Benefits, Payroll, OTL).
• Cloud Technical expertise with Oracle Cloud Human Capital Management in two or more of the following modules: Core HR, OTL, Recruiting (Fusion), Learning, Benefits, Performance Management, Goals, Talent Management.
• Responsible for resolving production tickets, patch testing, Change requests. Analyze requirements and document the respective Oracle environment, engaging with the Oracle customer, Oracle CSI partner, and developer base.
• Collaborate on configurations, bug-fixes, quarterly patch testing, and quality assurance prior to change deployment of the respective Oracle environment in compliance with established standards.
• Manage the System Admin and Security Environment of the Oracle instance as designated by role and persona; key super-permissions for the Oracle environment, patch management, POD (instance) management and provisioning, system configuration, and risk management, role / persona security management and definition, risk management, and system configuration to maintain a secure environment.
• Perform Unit test all high level functionality, including staging test scenarios, and do Unit test all technical objects prior to delivery to client by documenting test results.
• Develop runbooks for all technical objects and analyze and resolve technical queries during tickets resolution by providing functional guidance to technical team.

Essential Skills

• A minimum of 2 full lifecycle implementations of Oracle HCM as a Technical lead and one production support project experience. Candidate should have strong end-to-end experience in at least a couple of HCM modules (Core HR, Recruiting (Fusion), Benefits, Performance Management, Payroll, Goals, Absence Management, Succession Planning, HR Helpdesk, Talent Review, Onboarding (Fusion), Learning (Fusion)).
• Willingness to work on challenging production support projects.
• Efficient and effective communication skills, both written and verbal, and ability to engage directly with clients on detailed technical discussion.
• Experience in working with Onshore/NSA/Offshore model.
• Hands-on experience with Fast Formula creation and maintenance, HCM Data Loader, Payroll Batch Loader, HCM Spreadsheet Data Loader, Custom Role Development, and Cloud System Administration services.
• BI Publisher (RTF design /e-text /Scheduling /Parameter Handling/Bursting /backup and migration of reports to different pods) experience.
• Visual Builder Studio experience with extending application pages and migrating changes between instances. Knowledge of Visual Builder Studio is mandatory.
• Additional Reporting Tools: HCM Extract / OTBI / Analysis Dashboard experience.
• Transformation formula and automating the inbound loads into HCM using HDL experience.
• Sysadmin activities, code deployment process, and quality assurance experience.
• Creating and moving changes via migration sets experience.
• Extending Cloud through the personalization layer experience.
• Excellent communication skills are essential.
• Ability to work late nights (IST time zone) on a need basis.

Personal Qualities

• Understanding of business objectives and organization structure.
• Strong work ethics, trustworthiness, and self-confidence.
• Ability to work accurately with good attention to detail, maintaining confidentiality and integrity.
• Mature approach to achieving multiple daily deadlines for client deliverables.

Preferred Skills

• Familiarity with agile methodology.
• Good interpersonal and communication skills.
• Positive attitude.
• Ability to learn new technologies.
• Understanding of SOAP, REST APIs.
• Working knowledge of Oracle Integration Cloud & Visual Builder Cloud Service.