
IT System Professional
6 days ago
Job Summary
Seeking a skilled IT professional to provide comprehensive support across systems, networks, servers, and cloud platforms.
The role involves managing day-to-day IT operations, troubleshooting complex issues, ensuring security compliance, and supporting business applications and user needs.
Key Responsibilities:
- System & User Support
- Provide end-to-end support for desktops, laptops, printers, and mobile devices.
- Manage user onboarding, offboarding, and access controls.
- Troubleshoot hardware, OS, and application issues.
Networking & Infrastructure:
- Configure, manage, and troubleshoot firewalls, routers, and switches.
- Maintain and monitor network security and connectivity.
- Support VPN, Wi-Fi, and remote access solutions.
Server & Application Support:
- Manage and maintain Windows Servers, Exchange, and SharePoint environments.
- Perform backup and recovery operations using Veeam.
- Support SQL Server databases.
Cloud & Security:
- Administer Microsoft 365 (Teams, OneDrive, SharePoint Online).
- Manage Azure services including Intune, Azure AD, Defender, and Azure DevOps.
- Build and maintain CI/CD pipelines in Azure DevOps for automation, testing, and deployment.
Compliance & Documentation:
- Maintain IT documentation, SOPs, and asset registers.
- Ensure compliance with organizational IT security policies and international standards.
Required Skills & Experience:
- Technical Expertise:
- Strong knowledge of firewalls, routers, and switches.
- Experience with Windows Server administration and Active Directory.
- Hands-on with Microsoft 365.
- Networking & Security:
- Proficiency in network troubleshooting and monitoring tools.
- Understanding of VPNs, DHCP, DNS, TCP/IP, VLANs.
- Soft Skills:
- Strong problem-solving and analytical skills.
- Ability to prioritize and manage multiple tasks.
Customer-first mindset with proactive support approach.
Preferred Certifications:
- Microsoft Certified: Azure Administrator Associate
- CompTIA Network+ or Security+
- ITIL Foundation
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