
Hostel Operations Manager
5 days ago
We are seeking a highly skilled Guest Relations Executive to join our team.
- Responsibilities:
- Greet and welcome guests with a pleasant demeanor, providing excellent customer service throughout their stay.
- Manage check-ins and check-outs efficiently, ensuring accurate completion of all necessary documentation.
- Handle phone calls, messages, and inquiries, redirecting them to relevant departments when necessary.
- Maintain and organize files, records, and documents, updating them as needed.
- Support the service of food and beverages to ensure guest satisfaction.
- A minimum of 6 months of industrial training or relevant experience in hospitality.
- A pleasant personality and excellent verbal and written communication skills.
- Flexibility and enthusiasm for traveling across South and West India.
- A competitive salary, plus PLI, Provident Fund, and ESIC.
- Performance-linked incentives of up to 35% of the gross salary.
- Complimentary accommodation and meals provided by the company.
Our ideal candidate is passionate about hospitality, has a positive attitude, and loves meeting new people. They should be comfortable working in a fast-paced environment and have excellent problem-solving skills.
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