Outlet Manager

2 weeks ago


Vijayawada, Andhra Pradesh, India AccorHotel Full time
Job Description

The Outlet Manager is responsible for the overall success of the outlet, ensuring that all aspects of the business are running smoothly and efficiently.

Key Responsibilities:
  • Financial Management: Plan and manage the outlet's budget, reviewing forecasts and analyzing revenue and expenditure on a monthly basis.
  • Reporting and Analysis: Submit monthly reports, identifying deviations from business plan goals and participating in management meetings to review progress.
  • Team Management: Supervise team members, ensuring that all tasks are carried out on time and according to instruction and departmental standards.
  • Guest Experience: Build a good relationship with guests, remembering individual patrons' names and preferences to extend personalized service.
  • Administration: Handle all administration work pertaining to cashier/bar operation requirements and company policies.
  • Communication: Maintain departmental communication logbooks and updated noticeboards.
  • Quality Control: Check the supply of equipment/stock levels, ensuring that there is no shortage of items that impact operation and guests.
  • Health and Safety: Ensure that health, safety, and security procedures are in place in the outlet.
  • Training and Development: Assist in the development of team members with potential, conducting performance reviews and identifying areas for improvement.

Requirements:

  • Education: Secondary/High school education
  • Certification: Additional certification(s) in Food & Beverage will be an advantage
  • Language: Good reading, writing, and oral proficiency in English language
  • Experience: Minimum 2 years of relevant experience in a similar capacity
  • Skills: Good working knowledge of MS Excel, Word, and PowerPoint

Working Conditions:

No remote work

Full-time employment


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