Outlet Manager
2 weeks ago
The Outlet Manager is responsible for the overall success of the outlet, ensuring that all aspects of the business are running smoothly and efficiently.
Key Responsibilities:- Financial Management: Plan and manage the outlet's budget, reviewing forecasts and analyzing revenue and expenditure on a monthly basis.
- Reporting and Analysis: Submit monthly reports, identifying deviations from business plan goals and participating in management meetings to review progress.
- Team Management: Supervise team members, ensuring that all tasks are carried out on time and according to instruction and departmental standards.
- Guest Experience: Build a good relationship with guests, remembering individual patrons' names and preferences to extend personalized service.
- Administration: Handle all administration work pertaining to cashier/bar operation requirements and company policies.
- Communication: Maintain departmental communication logbooks and updated noticeboards.
- Quality Control: Check the supply of equipment/stock levels, ensuring that there is no shortage of items that impact operation and guests.
- Health and Safety: Ensure that health, safety, and security procedures are in place in the outlet.
- Training and Development: Assist in the development of team members with potential, conducting performance reviews and identifying areas for improvement.
Requirements:
- Education: Secondary/High school education
- Certification: Additional certification(s) in Food & Beverage will be an advantage
- Language: Good reading, writing, and oral proficiency in English language
- Experience: Minimum 2 years of relevant experience in a similar capacity
- Skills: Good working knowledge of MS Excel, Word, and PowerPoint
Working Conditions:
No remote work
Full-time employment
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