Assistant Manager
2 weeks ago
Accor Assistant Manager Job Summary:
We are seeking an experienced Assistant Manager to join our team at Accor. As an Assistant Manager, you will be responsible for overseeing the daily operations of our food and beverage outlets. This includes managing staff, ensuring excellent customer service, and maintaining high standards of food quality and safety.
Key Responsibilities:
- Leadership and Management: Supervise and motivate a team of staff to deliver exceptional customer service and achieve business objectives.
- Operations Management: Oversee the daily operations of the food and beverage outlets, including managing inventory, maintaining high standards of cleanliness and hygiene, and ensuring efficient service delivery.
- Customer Service: Provide exceptional customer service, respond to guest complaints and feedback, and ensure that all customer interactions are professional and courteous.
- Staff Development: Identify and develop team members with potential, conduct performance reviews, and provide training and development opportunities to enhance staff skills and knowledge.
- Administrative Tasks: Prepare and submit reports, manage budgets, and perform other administrative tasks as required.
Requirements:
- Education: Secondary / High school education with additional certification(s) in Food & Beverage an advantage.
- Experience: Minimum 2 years of relevant experience in a similar capacity.
- Skills: Good reading, writing, and oral proficiency in English language, ability to speak other languages and basic understanding of local languages an advantage, high degree of professionalism with sound human resources management and business acumen capabilities, strong leadership, interpersonal, and training skills, good communication and customer contact skills, service oriented with an eye for details, ability to work well in stressful & high-pressure situations, a team player & builder, a motivator & self-starter, well-presented and professionally groomed at all times.
Working with Us:
At Accor, we are committed to diversity and inclusion. We believe that our differences are our strength, and we strive to create a workplace that is inclusive, respectful, and supportive of all employees. We offer a competitive compensation package, opportunities for career advancement, and a dynamic and fast-paced work environment.
Apply Now:
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