Guest Relations Manager

2 weeks ago


Vijayawada, Andhra Pradesh, India AccorHotel Full time

Job Summary:

We are seeking a highly skilled Guest Relations Manager to join our team at AccorHotel. As a key member of our operations team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable experience at our hotel.

Key Responsibilities:

  • Conduct daily briefings to ensure that all team members are aware of the day's tasks and objectives.
  • Supervise team members to ensure that all tasks are completed on time and to a high standard.
  • Build strong relationships with guests and handle any complaints or issues in a professional and efficient manner.
  • Manage the administration of the outlet, including cash handling and company policies.
  • Maintain accurate records and reports, including communication logs and supply levels.
  • Ensure that the outlet is clean and compliant with health and safety regulations.
  • Develop and maintain staff training programs to improve skills and knowledge.
  • Prepare and manage staff schedules to meet business needs.
  • Monitor and control costs to ensure that they are in line with budget.

Requirements:

  • Diploma or degree in a relevant field, preferably with certification in Food and Beverage.
  • Excellent communication and interpersonal skills.
  • Ability to speak multiple languages is an advantage.
  • Minimum 2 years of experience in a supervisory role.
  • Good working knowledge of MS Office applications.

Working Conditions:

This is a full-time position that requires a high level of energy and commitment. The successful candidate will be required to work a variety of shifts, including evenings and weekends.



  • Vijayawada, Andhra Pradesh, India AccorHotel Full time

    Job Title: Guest Relations ManagerJoin AccorHotel as a Guest Relations Manager and be responsible for ensuring that our guests have an exceptional experience during their stay. As a key member of our team, you will be responsible for supervising team members, conducting daily briefings, and maintaining a high level of customer satisfaction.Key...


  • Vijayawada, Andhra Pradesh, India AccorHotel Full time

    Job Summary:We are seeking a highly skilled Guest Relations Manager to join our team at AccorHotel. As a key member of our operations team, you will be responsible for ensuring that our guests receive exceptional service and that our hotel operations run smoothly.Key Responsibilities:Conduct daily briefings to ensure that all team members are aware of...


  • Vijayawada, Andhra Pradesh, India AccorHotel Full time

    Job DescriptionJob Title: Guest Relations SupervisorJob Summary: We are seeking a highly skilled Guest Relations Supervisor to join our team at AccorHotel. The successful candidate will be responsible for ensuring that all guests receive exceptional service and that our hotel standards are consistently met.Key Responsibilities:Conduct daily briefings to...


  • Vijayawada, Andhra Pradesh, India AccorHotel Full time

    Job Title: AM Guest RelationsJob Summary:We are seeking a highly skilled and experienced Guest Relations professional to join our team at AccorHotel. As a key member of our front office team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable stay with us.Key Responsibilities:Conduct daily briefings to...


  • Vijayawada, Andhra Pradesh, India AccorHotel Full time

    Job Summary:We are seeking a highly skilled Guest Relations Supervisor to join our team at AccorHotel. As a key member of our hospitality team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable experience with us.Key Responsibilities:Conduct daily briefings to ensure that all team members are well-informed...


  • Vijayawada, Andhra Pradesh, India AccorHotel Full time

    Job Summary:We are seeking a highly skilled and experienced AM Guest Relations to join our team at AccorHotel. The successful candidate will be responsible for providing exceptional guest service, supervising team members, and ensuring that all tasks are completed efficiently and effectively.Key Responsibilities:Conduct daily briefings to ensure all team...


  • Vijayawada, Andhra Pradesh, India AccorHotel Full time

    Key Responsibilities:Conduct regular briefing sessions to ensure all team members have the necessary information to provide exceptional service.Supervise team members to ensure all tasks are completed efficiently and effectively, meeting departmental standards.BUILD STRONG RELATIONSHIPS WITH GUESTSRespond promptly and professionally to guest complaints and...


  • Vijayawada, Andhra Pradesh, India AccorHotel Full time

    Key Responsibilities: Conduct daily briefings to ensure all pertinent information is well received by team members, supervise team members to ensure tasks are carried out on time and according to instruction and departmental standards, build a good relationship with guests, handle guest complaints and comments tactfully and efficiently, handle administration...


  • Vijayawada, Andhra Pradesh, India Accor Full time

    Job Title: Guest Service AssociateAt Accor, we are committed to delivering exceptional guest experiences. As a Guest Service Associate, you will play a vital role in ensuring our guests feel welcome and valued throughout their stay.Key Responsibilities:Provide warm and personalized service to guests, ensuring their needs are met and exceeded.Manage the...


  • Vijayawada, Andhra Pradesh, India Accor Full time

    Job Title: Guest Service AssociateAccor is seeking a Guest Service Associate to join our team. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:Provide warm and welcoming service to guests, ensuring their needs are met and...


  • Vijayawada, Andhra Pradesh, India Accor Full time

    Job DescriptionAs a Guest Service Associate at Accor, you will be responsible for delivering exceptional guest experiences and ensuring seamless hotel operations.Key Responsibilities:Guest Services: Attend daily briefings, take on assigned tasks, and provide prompt attention to guest requests.Room Maintenance: Clean and maintain areas of responsibility...


  • Vijayawada, Andhra Pradesh, India Accor Full time

    Job Title: Front Office Guest Service AssociateJob Summary:We are seeking a highly skilled and customer-focused Front Office Guest Service Associate to join our team at Accor. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key...


  • Vijayawada, Andhra Pradesh, India Accor Full time

    Job Title: Front Office Guest Service AssociateJob Summary:We are seeking a highly skilled and experienced Front Office Guest Service Associate to join our team at Accor. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining the highest...


  • Vijayawada, Andhra Pradesh, India AccorHotel Full time

    Job DescriptionAccor Hotel seeks a professional Housekeeping Team Member to join our team. This role is responsible for ensuring the highest standards of cleanliness and guest satisfaction in our hotel.Responsibilities:Attend daily briefings to receive assignments and updates on guest levels, room categories, and hotel operations.Clean and maintain assigned...


  • Vijayawada, Andhra Pradesh, India Accor Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Guest Service Associate to join our team at Accor. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesAttend daily briefings and take on assigned tasks to...


  • Vijayawada, Andhra Pradesh, India Accor Full time

    Job Title: Guest Service AssociateJob Summary:We are seeking a highly skilled and enthusiastic Guest Service Associate to join our team at Accor. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Deliver F&B services in...


  • Vijayawada, Andhra Pradesh, India Accor Full time

    Job Description:We are seeking a highly skilled and enthusiastic Guest Service Associate Front Office to join our team at Accor. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Assist guests with check-in and...


  • Vijayawada, Andhra Pradesh, India Accor Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Guest Service Associate to join our team at Accor. As a key member of our front-of-house team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide warm and welcoming service to guests upon...


  • Vijayawada, Andhra Pradesh, India Accor Full time

    Job SummaryWe are seeking a highly skilled Guest Service Associate to join our team at Accor. As a key member of our front desk and food and beverage service team, you will be responsible for delivering exceptional customer service and ensuring a seamless guest experience.Key ResponsibilitiesProvide warm and welcoming service to guests, ensuring their needs...

  • Housekeeping Manager

    3 weeks ago


    Vijayawada, Andhra Pradesh, India AccorHotel Full time

    Housekeeping Manager Job DescriptionAs a Housekeeping Manager at AccorHotel, you will be responsible for overseeing the day-to-day housekeeping operations, ensuring that all guest rooms, suites, public areas, and back-of-house areas are cleaned, maintained, and presented to the highest standards.Leadership and Staff Management: Assist in managing,...