Customer Support Representative

1 month ago


Bengaluru, Karnataka, India Ditio Sys Pvt Ltd Full time

Job Summary

As a Customer Support Representative at Ditio Sys Pvt Ltd, you will be responsible for ensuring customer satisfaction as per SLAs. Your primary role will be to handle email, chat, and call inquiries from customers and provide solutions to their queries and concerns.

Key Responsibilities:

  • Ensure customer satisfaction as per SLAs
  • Handle email, chat, and call inquiries from customers
  • Provide solutions to customer queries and concerns

Requirements:

  • Excellent communication skills (verbal & written)
  • Open to working in US shifts
  • Experience with customer support is a plus

What We Offer:

  • Competitive salary package
  • Opportunity to work with a dynamic team


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