Customer Support Representative for Top-Tier Brands

2 weeks ago


Bengaluru, Karnataka, India ModSquad Full time

ModSquad is a leading provider of customer support services to top-tier brands around the globe. We are seeking highly skilled and enthusiastic individuals to join our network of contractors as Customer Support Representatives.

About Us

Our clients offer innovative and contemporary products and services that are widely used by consumers worldwide. Their customers expect exceptional service and support, which is where we come in. As a ModSquad contractor, you will be part of a team that brings super skills, a positive attitude, and great vibes to project work every day.

Job Description

We are looking for experienced customer support professionals who can assist and guide customers to the right answers, solve concerns, and provide excellent service through various communication channels. Our ideal candidate has a background in ticket, chat, or phone support and is proficient in using technology to resolve issues efficiently.

Requirements
  • Dedicated laptop or desktop computer with Windows 10 or above (Note: A Chromebook is not sufficient for ModSquad projects)
  • Quality headset
  • Quiet workspace to take calls
  • Willingness to install MSQ security software and 2FA app on phone
Salary and Benefits

The estimated hourly rate for this position is $15-$20, depending on experience and qualifications. In addition to competitive pay, our contractors enjoy flexible scheduling, the opportunity to work on diverse client projects, and access to cutting-edge technology and training resources.



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