Customer Support Voice Representative

1 week ago


Bengaluru, Karnataka, India 2coms Full time
Deliver Exceptional Customer Experiences

We are seeking a talented Customer Support Voice Representative to join our team in Bangalore. As a key member of our customer support team, you will be responsible for providing top-notch service to our clients through voice calls.

About the Role
  • This is an excellent opportunity for Fresher/Experienced Candidates to grow their career with a leading MNC in Bangalore.
  • You will work in a dynamic environment where no two days are the same, and you'll have the chance to develop your problem-solving skills and analytical thinking.

Key Responsibilities:

  • Attend to client issues on calls and resolve them efficiently.
  • Work 24*7 shifts, ensuring that you're always available to support our clients.
  • Develop strong communication skills to build rapport with clients and provide them with personalized solutions.
  • Maintain accurate records of client interactions and ensure seamless handovers.

Requirements

  • Degree in any field (non-technical graduates welcome).
  • Fresher/Experience both can Apply (1-year experience in BPO and above preferred).
  • Excellent English communication skills.
  • Able to work independently with minimal supervision.
  • Strong analytical and problem-solving skills.

What We Offer

  • A competitive salary range of upto Rs. 4.50 lpa for Fresher and upto Rs. 5.75 lpa for Experience candidates.
  • Opportunity to apply IJP for promotion.
  • PF/Medical insurance benefits.
  • Cab facility both ways.
Why Join Us?

We are a leading MNC committed to delivering exceptional customer experiences. Our team is passionate about innovation, collaboration, and growth. If you're looking for a challenging role that offers opportunities for professional development, then this could be the perfect fit for you.



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