Customer Experience Manager

About us:GST Manager is a leading tax consulting company ) providing tax solutions to clients on a PAN India basis. As a fast-growing startup, we are expanding our operations and team to accelerate growth and meet increasing client demands.The Role:We are seeking a Customer Support Executive to join our team in Chennai. This role involves managing client...

About UsGST Manager is a leading tax consulting company ) providing tax solutions to clients across India. As a fast-growing startup, we are expanding our operations and team to accelerate growth and meet increasing client demands.The RoleWe are seeking a Customer Support Executive to join our team in Chennai. This role involves managing client...

**Customer Success Associate Role Overview:**We are seeking a dedicated and data-driven Customer Success Professional to join our team. In this role, you will focus on improving the overall customer experience by managing key performance indicators (KPIs) such as Sentiment Analytics, Engagement Scores, and Request Completion SLAs.You will conduct regular...

Attract and Retain Valued CustomersWe are seeking a seasoned professional to manage customer interactions, encourage subscription purchases, and resolve outstanding overages. As a key member of our team, you will be responsible for ensuring customer satisfaction and driving revenue growth through proactive engagement.Main Responsibilities:Contact customers...

Customer Centricity ChampionAct as the advocate for Customer Experience and ensure that customer centricity is embedded across the organization.Drive initiatives to address customer dissatisfaction and complaints, collaborating with business stakeholders to develop effective action plans.Lead efforts to resolve customer complaints promptly, escalate...

Customer Service Team LeadThe ideal candidate will lead a team of customer service representatives and ensure high-quality interactions with customers.Key Responsibilities:Team Management: Motivate, coach and manage a team to achieve business objectives and deliver quality customer experiences.Performance Monitoring: Track and manage performance metrics such...

Job OpportunityKey to Success: Exceptional Customer Service RepresentativeRole Overview:Manage and coordinate high-volume communications with clients.Provide personalized service, resolving inquiries and grievances, while offering detailed product and service information.Collaborate with the Human Resources department for seamless communication and...

*Job Title:* Voice Process Executive*Company:* ICCS (for Netmeds)*Location:* Royapettah, Express Avenue Mall, 7th Gate, 7th Floor*Job Description:*We are seeking a highly motivated and experienced Voice Process Executive to join our team at ICCS for Netmeds. As a Voice Process Executive, you will be responsible for handling customer interactions via phone,...

Job Title: Customer Experience RepresentativeKey Responsibilities:Manage a team of customer service representatives.Oversee the day-to-day activities of the customer service department.Analyze and resolve customer complaints in a timely manner.Develop and implement customer service policies and procedures.Plan and coordinate training programs for customer...

Job tittle : Customer experience ManagerLocation : ChennaiJob Purpose:To lead and manage the complete footwear design and development process from concept toproduction, ensuring alignment with brand standards and market needs. The role will focus ondelivering innovative, high-performance sports footwear by leveraging deep material knowledgeand industry...