Area Operations Director
4 weeks ago
Job Overview
Lenskart is seeking a highly skilled and experienced Area Operations Manager to join our team. As a key member of our operations team, you will be responsible for driving business growth and excellence in the respective area.
Key Responsibilities
- Driving Sales and Customer Service
- Meet or exceed sales plans for the respective territory
- Provide exceptional customer service to drive Net Promoter Score (NPS) growth
- Motivate and Inspire Field Team
- Drive sales performance expectations and motivate the field team
- Review financial performance to identify improvement opportunities
- Store Operations and Management
- Ensure timely and effective store operations
- Implement and enforce company regulations
Requirements
- Full-time postgraduate degree
- 7-9 years of relevant experience in the retail industry
- Strong communication, leadership, and organizational skills
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