Area Operations Manager

4 weeks ago


Surat, Gujarat, India Lenskart Full time

Job Summary:

We are seeking a highly skilled and experienced Area Operations Manager to join our team at Lenskart. As a key member of our operations team, you will be responsible for driving business growth and improving store performance across the assigned territory.

Key Responsibilities:

  • Drive Sales and Customer Service: Meet or exceed sales targets, provide exceptional customer service, and maintain a high Net Promoter Score (NPS).
  • Manage Store Operations: Ensure efficient store operations, maintain high standards of retail operations, and reduce shrinkage.
  • Lead and Develop Team: Motivate and inspire the field team to drive results, assess field capability, and establish performance priorities.
  • Manage P&L: Manage and maintain territory and store budgets to ensure profitability.

Requirements:

  • Post-Graduation: Must have a post-graduation degree.
  • Experience: 7-9 years of relevant experience in the retail industry.
  • Skills: Strong communication skills, sales orientation, management/leadership skills, organizational skills, and team building skills.

What We Offer:

At Lenskart, we offer a dynamic and challenging work environment, opportunities for growth and development, and a competitive compensation package.



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