
Transformation Expert
2 days ago
Transition Manager Job Opportunity
This is a unique chance to join an esteemed organization as a Transition Manager, where you will oversee multiple waves or tracks of transition and execute projects from initiation to closure.
- Manage active transitions as assigned by the team leader.
- Act as the single point of contact for customers regarding all inquiries, decisions, actions, and updates.
- Provide support to the project as the first escalation point for internal and customer issues.
- Drive governance calls and meetings for internal and customer updates.
- Develop and implement relevant training programs for the transition team.
- Participate in assessments to gauge the training needs of the team.
- Understand strategic business objectives and facilitate the definition of project scope, goals, and deliverables.
- Contribute to the creation and review of transition solutions for RFPs / RFIs and other pre-sales support as needed.
- Identify and define business cases, project tasks, and resource requirements; develop detailed project charters, plans, and transition plans based on solution complexity, priorities, and deliverables.
- Combine process migration activities with IT implementation.
- Offer customers a distinct advantage by managing both IT and operations.
- Optimize transition methodologies to reduce time, costs, risks, retain/improve quality.
- Responsible for risk management – understand business and operational risks and develop mitigation plans. Responsible for driving process-specific business continuity planning.
- Responsible for creating/maintaining project management documents including status reports, project plans, knowledge transfer documentation, requisite approvals on Clarity.
- Participate in opportunity analysis/due diligence of potential projects. Support solutioning of new bids/RFP-RFI responses/client presentations and sales cycles.
Requirements:
- Graduate/Post Graduate degree
Benefits:
The successful candidate will have the opportunity to work in a dynamic environment, contribute to the growth and success of the organization, and develop their skills and expertise as a Transition Manager.
Others:
Please note that candidates with experience in IT transitions are not qualified for this role.
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