
Senior Customer Growth Specialist
5 days ago
About Our Client Success Role
With 5+ years of experience in customer relationship management, you will play a key role in driving account retention and growth. You will foster strong relationships with clients and take ownership of their success.
Key Responsibilities
- Maintain a portfolio of high-value accounts to achieve long-term business growth.
- Develop and maintain positive relationships with clients, acting as the primary point of contact for their individual needs.
- Set and track account targets, aligned with company objectives.
- Suggest strategies to improve sales performance and identify opportunities for expansion.
Required Skills and Qualifications
- Proven experience in sales and delivering exceptional customer experiences.
- Knowledge of CRM software and MS Office applications.
- Understanding of sales performance metrics and data analysis.
- Excellent communication, negotiation, and business acumen skills.
- Strong understanding of IT services, solutions, and technologies.
- Collaboration and problem-solving skills.
What We Offer
- A dynamic and supportive work environment.
- Ongoing training and professional development opportunities.
- A competitive compensation package.
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