Serving Customers with Excellence

21 hours ago

Vellore, Tamil Nadu, India beBeeCommunication Full time ₹ 60,00,000 - ₹ 1,20,00,000
Customer Service Professional Role

We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Professional. In this role, you will be the primary point of contact for customers, interacting with them via phone and chat to provide knowledgeable answers to their questions and resolve their issues.

As a key member of our team, you will be responsible for communicating effectively with customers to understand their needs and concerns. You will also provide detailed information about products, pricing, and availability to build trust and loyalty with our customers.

To ensure seamless customer experiences, you will collaborate with internal departments and accurately record and update customer data in various platforms.

Key Responsibilities:
  • Communicate effectively with customers to understand their needs and concerns.
  • Provide detailed information about products, pricing, and availability to build trust and loyalty.
  • Collaborate with internal departments to ensure seamless customer experiences.
  • Accurately record and update customer data in various platforms.
Requirements:
  • At least 1+ years' experience in customer-facing roles.
  • Excellent communication and interpersonal skills.
  • Ability to prioritize tasks, work efficiently, and meet deadlines.

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