Air Ticketing Professional
3 weeks ago
**Job Overview**
Gamut HR Solutions is a company dedicated to helping individuals find the right kind of job. Our team provides services to job seekers in various industries.
We are seeking a skilled professional to join our team as an Air Ticketing Executive in Hyderabad, Telangana, India. This is a full-time opportunity suitable for freshers with less than 1 year of experience.
Key Responsibilities:
- Assist customers in booking domestic and international flight tickets
- Provide information on flight availability, fares, and schedules
- Handle customer inquiries and resolve any issues related to flight bookings
- Process ticket reservations and ensure accurate and timely issuance of tickets
- Coordinate with airlines and travel agents to ensure smooth travel arrangements
- Keep updated with airline policies, procedures, and industry trends
- Maintain customer records and ensure data accuracy
- Handle ticket cancellations and changes as per customer requests
- Support customers with pre and post-flight assistance
Requirements:
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment
- Basic knowledge of airline ticketing systems and procedures
- Proficient in using computer systems and reservation software
- Attention to detail and accuracy in handling ticketing transactions
- Ability to handle customer inquiries and resolve conflicts professionally
- Strong organizational and multitasking skills
- Ability to work independently as well as in a team
- Flexible to work in shifts and weekends
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