
Operations Team Leader
6 days ago
Job Description:
Unlock Your PotentialWe are constantly evolving and raising the bar through technology, design, and efficient processes.
We foster growth and personal development in a community that thinks like an owner.
- Manage operations across services such as Housekeeping, Food, Repair & Maintenance, Wi-Fi, Laundry, and Hostel Management (45 properties/hostels).
- Lead and motivate teams, including Caretakers, Wardens (12), and Blue-Collared Staff (15-20).
- Ensure discipline, documentation, and record-keeping through proper registers and sheets.
- Maintain a high level of customer satisfaction across services.
- Drive process compliance (internal and external).
- Focus on team growth professionally and personally.
- Handle escalations related to day-to-day operations effectively.
Requirements:
- Bachelor's degree in any field.
- Good communication skills in English and at least one regional language.
- Basic understanding of customer handling and operations.
- Proactive, team-oriented, and adaptable personality.
Benefits:
Join a workplace that values learning and growth. Our employee-friendly policies create a dynamic environment where you can thrive.
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