Digital Experience Leader

19 hours ago

Bengaluru, Karnataka, India beBeeCustomer Full time ₹ 2,00,00,000 - ₹ 3,00,00,000

Job Description

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  • Overview: Our organization is shifting towards a customer-centric, software-defined vehicle company. We are seeking a leader to oversee our Digital Experiences, onboard and offboard.
  • Role Summary: This role is responsible for defining and delivering end-to-end experiences across key touchpoints that connect customers, dealers, fleet operators, and the vehicle.

Main Responsibilities:

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  • Product Strategy & Roadmaps: Develop a compelling multi-year product strategy and annual roadmaps for dealer tools, fleet management tools, customer websites, and embedded vehicle apps.
  • Maintain a strong pulse on market trends, competitive landscape, and user behavior to inform prioritization.
  • Champion a data-informed & customer-centric approach to roadmap development and iteration.
  • Balance long-term platform investments with short-term feature delivery, ensuring scalability and sustainability.
  • Collaborate with regional teams to adapt solutions for local market needs, including compliance and partner integrations.

Execution Excellence:

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  • Partner with engineering and UX to deliver quality products with clarity and speed.
  • Drive clarity in product requirements, acceptance criteria, and success metrics.
  • Own delivery timelines, communication with stakeholders, and alignment across internal and external teams.
  • Evangelize product vision, roadmap and progress to executive stakeholders.

Leadership:

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  • Drive cross-functional team alignment around OKRs, roadmaps, and product vision.
  • Lead cross-functional partnerships with engineering, UX, marketing, commercial teams, and external partners to drive initiatives to execution.
  • Foster a culture of ownership, customer obsession, and continuous learning.

Qualifications:

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  • Experience: 8+ years in product management, ideally within large scale consumer products.
  • Customer Focus: Demonstrated ability to define and measure exceptional customer experiences across digital and physical channels.
  • Technical Proficiency: Solid understanding of software architecture, APIs, connected services, and mobile/web/onboard systems.
  • Strategic Thinking: Ability to connect high-level company goals to product strategy and team execution.
  • Agile Practitioner: Hands-on experience with Agile/Scrum methodologies, including backlog management, iteration planning, and cross-functional coordination.
  • Communication: Excellent verbal and written communication skills; strong ability to influence senior stakeholders and build consensus.
  • Education: Bachelor's or Master's degree in Computer Science, Engineering, or related discipline.

Benefits:

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Diverse teams will allow us to better meet the evolving needs of our customers and care for our future. By submitting your application, you are accepting our privacy notice.

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