Sales Director

1 week ago

Hyderabad, Telangana, India West Pharmaceutical Services Full time

About the Role

The Sales Director will be responsible for growing sales revenue in assigned geographic territories through early identification of opportunities in the sales cycle. Partnering with the National Sales Manager, the Sales Director will manage customer accounts, develop new accounts, and expand business with existing customers.

Key Responsibilities

  • Achieve sales and revenue targets by converting accounts and penetrating existing accounts to maximize revenue.
  • Work with the National Sales Manager to optimize sales opportunities from assigned customer accounts.
  • Acquire new customers to exceed sales expectations.
  • BUILD and strengthen relationships with key stakeholders and influencers at growth-oriented accounts.
  • Proactively promote West Pharmaceutical Services products and solutions using marketing programs and providing relevant end-user product training.
  • Manage and build on internal cross-functional team relationships, bringing in Technical Customer Support Specialists when appropriate.
  • Understand customer needs to uncover additional opportunities within accounts across all products and solutions.
  • Ensure adoption of the CRM system and maintain data integrity on CRM.
  • Develop a trusted advisor relationship with key accounts.
  • Build and maintain strong, long-lasting customer relationships.
  • Operate as the lead point of contact for any and all matters specific to key customers.
  • Forecast and track key account metrics.

Requirements

Education

  • Bachelor's Degree in Science or related discipline.

Work Experience

  • Minimum 8 years of experience, with relevant work experience in management or supervision of personnel and cross-functional teams.
  • Prior experience working with similar industries or fields is highly advantageous.

Preferred Knowledge, Skills, and Abilities

  • Technical knowledge of pharmaceutical primary packaging is preferred.
  • Prior sales experience in pharmaceutical, biochemistry, and/or related process industries will be highly advantageous.
  • Knowledge of pharmaceutical industrial standards is a plus.
  • Strong communications and relationship-building skills that can successfully translate leads to sales and work collaboratively with internal resources.
  • Exhibit strong competency in sales process and strategic account planning by regularly achieving business results that accurately mirror or exceed forecast.
  • Ability to strategically prioritize and adapt and improve on account management approach as and when necessary to focus on successful and profitable "win-win" situations.
  • Understand customer needs and leverage on both West Pharmaceutical Services' product portfolio and internal resources to identify cross-selling opportunities across accounts to create additional value to customers and maximize the Company's sales revenue.
  • Proactive in learning more on the West Pharmaceutical Services product portfolio and understanding how to differentiate product offerings competitively.
  • Shows understanding of market trends and the impacts on customers for the assigned geographical territory.
  • Industry Knowledge and Understanding: Strong understanding of the customer base, considerable awareness and knowledge of the pharma industry.
  • Experience in B2B business.

Travel Requirements

Estimated Amount: Must be able to travel up to 80% of the time domestically with occasional regional or international travels.

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