
Career Opportunity: Customer Service Representative
2 days ago
**Job Title:** Call Center Agent
Key Responsibilities:As a Call Center Agent, you will be the first point of contact for our clients. Your role will involve answering incoming calls, providing information and resolving inquiries in a timely and professional manner.
- You will handle customer complaints and concerns with empathy and professionalism.
- Provide accurate and up-to-date information to customers regarding our products and services.
- Resolves customer issues and escalates complex problems to management as necessary.
To succeed in this role, you will need:
- A high school diploma or equivalent is required.
- 1-2 years of experience in a call center or customer service environment.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet productivity standards.
We offer a competitive salary and benefits package, including:
- Health insurance.
- Dental insurance.
- Vision insurance.
This is a full-time position working from our office location in India. You must be able to commit to a regular schedule and be available to work during peak hours.
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