Customer Support Representative

19 hours ago

Mohali, Punjab, India beBeeCustomerSupport Full time ₹ 60,00,000 - ₹ 80,00,000

Job Title: Customer Support Representative

About the Job

We are seeking an experienced Customer Support Representative to join our team. The successful candidate will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.

Key Responsibilities:
  • Respond to customer inquiries via live chat, ensuring all queries are answered thoroughly and promptly.
  • Analyze customer concerns and resolve issues efficiently, escalating complex problems to senior support staff when necessary.
Requirements:
  • Excellent written and verbal communication skills, with the ability to communicate complex information clearly and concisely.
  • Prior experience in a customer-facing role, preferably in a call centre or helpdesk environment.
  • Ability to work effectively in a fast-paced environment, managing multiple customer interactions simultaneously.
What We Offer:
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to enhance your skills and career prospects.
  • A dynamic and supportive work environment, with a focus on collaboration and teamwork.
How to Apply:

If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

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