Dedicated Customer Support Professional

2 days ago


Mohali, Punjab, India beBeeCustomerService Full time ₹ 2,50,000 - ₹ 5,00,000
Job Title: Customer Service Representative

We are seeking a dedicated customer service professional to provide exceptional support to our clients. The ideal candidate will be responsible for ensuring a positive experience with our products and services.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, and chat in a timely manner.
  • Provide accurate information regarding products and services to customers.
  • Assist customers in resolving issues and complaints effectively and efficiently.
  • Maintain detailed records of customer interactions and transactions.
  • Follow up on customer inquiries to ensure satisfaction and resolution.
  • Collaborate with team members to improve customer service processes and workflows.
Required Skills and Qualifications:
  • Excellent verbal and written communication skills in English and Hindi.
  • Proficient in using customer relationship management (CRM) software.
  • Strong problem-solving skills and ability to think critically.
  • Ability to work in a fast-paced environment and manage multiple tasks.
  • Strong interpersonal skills and a customer-centric approach.
  • Basic knowledge of Microsoft Office Suite (Word, Excel, Outlook).


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