Customer Service Representative

2 days ago

Mohali, Punjab, India beBeeCustomer Full time ₹ 5,00,000 - ₹ 10,00,000
Job Description

We're seeking a talented professional to join our team as a Customer Care Specialist.

  • This role involves providing exceptional customer service by promptly addressing customer inquiries, resolving issues efficiently, and ensuring overall customer satisfaction;
  • The ideal candidate will have excellent communication skills, be able to navigate internal and external documentation and resources, and possess a strong problem-solving attitude;

Responsibilities:

  • Demonstrate a commitment to delivering high-standard customer satisfaction and experience by following established protocols, KPIs, guidelines, and company policies;
  • Collaborate with team members, supervisors, and other departments to resolve customer issues, share knowledge, and contribute to a positive team atmosphere;
  • Stay up-to-date with industry trends and best practices through ongoing training and professional development opportunities;

What We Offer:

  • A dynamic work environment that fosters growth and development;
  • A competitive salary and comprehensive benefits package;
  • Ongoing training and support to ensure success in this role;
  • The opportunity to make a real difference in the lives of our customers.

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